Paris C Ccu

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 Verified Reviewer | map-marker Durham, North Carolina
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#4206011 
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Customers complaint

Sales associate was rude disrespectful and unprofessional I brought a BB gun on 12/7/2022 at roxboro st location in Durham I couldnt use the gun until I ordered the 90gm co2 which I ordered on Amazon it came in 12/10/2022 I put the co2 in the and noticed that it wasnt working it had a leak I took the gun back trying to explain what my situation was sales manager told me I broke the gun I had my receipt he wouldnt exchange it or refund me my money we got into a big argument and he said *** you *** so now I will be looking for a attorney to prosecute if this wow your company conduct business I assure you that you will lose money and business that kind of service I paid $150 for the gun I will never shop at this store or any store that is Picasso I will post it on social media let people know what I experienced
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Loss:
$150

Preferred solution: Full refund

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mrperbert P

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 Verified Reviewer | map-marker Durham, North Carolina
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#4140747 
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Rude manager

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1.0
Threaten to kick me off premises as well as other customers all because we was outside talking he kept saying we was trying to do business and this was the manager that was rude as ***
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Cons:
  • I thank the manager racist

Preferred solution: Apology

User's recommendation: Please never go there

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Kaleb r Snv

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 Verified Reviewer | map-marker Raleigh, North Carolina
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#3803817 
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Mad as ***

I paid for somthing and couldn't get it. Now I'm out of 276$ they said didn't come off my car when I have the proof that it did !!
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Loss:
$277
Cons:
  • Unprofessionalism
  • Unethical behavior
  • Lack of effective communication

Preferred solution: Let the company propose a solution

User's recommendation: I would never come the *** back here

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Anonymous
map-marker Charlotte, North Carolina
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#3076163 
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Watch

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1.0
Brought watch told was brand new was not and cant pair due to being locked on someone else account !!!! You want me buy a used. Watch if I wanted a used one thats what I would have brought !!! Talking bout you didnt buy the warranty lol cause you told me it was brand new duh I have spent so much money here but never again!!!
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User's recommendation: Stay way

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Kim Stewart
map-marker Raleigh, North Carolina
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#1152269 
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Picasso Pawn - Review in Luxury / Jewelry category from Raleigh, North Carolina

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1.0
This place passes itself off as a high-end pawn shop which caters to wealthy people. However, this segment of the population would never deal with the low life *** who owns this business. Bill Dawson is a crude, nasty, man with a pit bull attitude. It does not matter that you are a good, long-time customer; you are treated with indignity and disrespect. I have been grossly lied to and deliberately misled and even reported Bill Dawson to the police for harassment after he repeated called me yelling and cursing. This occurred after I accused him of unethical behavior and unfair business practices. Beware and think twice before dealing with Picasso Pawn, particularly if you are a woman. The male employees as well as the company in general apply a double standard when it comes to gender and take advantage of women. I am going to let WRAL.com and the North Carolina Attorney General handle it.
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Cons:
  • Unprofessionalism
  • Lack of effective communication
  • Unethical behavior
Reason of review:
Unethical, unfair business practices

Preferred solution: Deliver product or service ordered

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Helpful

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