Pianote
Pianote Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Pianote has 3.4 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Lisa witt.
Cons: Above complaint, Continues to bill me after i cancelled.Review authors value the most Diversity of Products or Services and Website. The price level of this organization is low according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dublin, Leinster
Misunderstanding regarding annual subscription
Prompt response to email and issue being resolved going forward.
Awaiting further correspondence to finalise my decision.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt is not letting me progress to next lesson. And keep changing availability dates Suppose to do one every day
I'm taking 'New Piano Players Start Here.' It's supposed to have one session a day, but it's not letting me get to the next session in the 24-hour period indicated. I took lesson 3 on January 2 and at that time, it showed that lesson 4 would be available on January 3.
I logged on yesterday and lesson 4 wasn't accessible until January 4. This is the second time it did this. It also blocked me from lesson 3 after I'd already taken lessons 1 and 2.
Additionally, I called the help desk, but no one answered. I received a message saying, 'We are closed for New Year's Eve; we will return after the first.' Note that I called on January 3.
- Lisa witt
- Above complaint
Preferred solution: Correction to the app/ web page that will allow me to progress on time. Actually I’d like it to let me go at my own pace and allow me to take multiple lessons the same day if I’m ready to move on.
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashville, Tennessee
I'm calling to speak to a live representative
I dont have a complaint. I just want To speak to a live representative about my subscription.
Please call me at 615-496-****. Thank you!
Billing
I cancelled and pianote is still billing me. I went through the trouble of canceling for $39 so you bill me for $30!
- Continues to bill me after i cancelled
Preferred solution: Full refund
Companies Similar to Pianote
Piano With Jonny
Skoove
Hoffman Academy
ClassDojo
“Paid for tutoring for my child and nobody messaged or sent an email. Can't get a refund because I joined...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.