Demitria Pxw
map-marker Indianapolis, Indiana

Customer service

Came in for a DOT physical the staff has just been terrible ever since I got here at 10:07 talking with each other loud talking credit card machine not working dont know whats going on with certain types of situations. If I didnt have to get this physical I would of walked out. The two ladies at the desk really Not trained properly to handle customers.The one told me I thought you didnt have cash I asked you that because I was going to use my credit card to pay fir my services very unhappy never will return and will tell everyone of my experience Another employee came up front cursing talking about they are leaving just very unprofessional and really unpleasant never will I go to this place again
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User's recommendation: Don’t go there the staff is terrible and they are not experienced enough

Ashley Zhn

Poor Service & Expensive

Traveling through Chicago this past summer, I wasnt feeling well so scheduled an appointment with Physicians Immediate Care. When I checked in, I stood at the front desk for a few minutes before the receptionist even acknowledged me. Not the friendliest person in the world & I was hoping the doctors were nicer. Completed my paperwork and wait about 5 minutes before being called back. I wasnt in the exam room too long before the doctor came in, we discussed my symptoms, she listened to my lungs & said shed write a RX. I leave, pay my bill of $165 and leave. Three months later, I get a text message saying I owe them and $271. Thinking its spam, I ignore it then a month later, received another. I finally called them and they said it was a billing error and would adjust the account & make note of it. Lets hope they do. I had no choice but to go there because I was traveling but looking at the other reviews, Id suggest to anyone that has other options available in Chicago to go elsewhere.
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  • Location
  • Price
  • Bad customer service

User's recommendation: Find another doctor

Daniel H Qzl

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Verified Reviewer
| map-marker Chicago, Illinois

Appalling Customer Service