Physician Recommended Nutriceuticals Reviews

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credit card auto ship credit card prn ship program representative shipment refund business
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Unauthorized shipments

This company continues to send me unwanted and unauthorized shipments. I just received another one today--I returned the last one unopened and said to stop sending me this product. I never got any acknowledgement or refund. This time I am going to again return the shipment and challenge the charge on my credit card. This is a terrible way to do business.
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ID
#1591820 Review #1591820 is a subjective opinion of poster.
Location
Sunnyside, New York
Cons
  • Fraudulent selling practices
  • Refuse to cancel automatic orders from being shipped
  • Not refunding for returned produce
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Full refund

TOO EXPENSIVE

JUST INCREASED THEIR PRICE $10 A BOTTLE. CAN NO LONGER AFFORD THE PRN. WILL NOT REORDER. OUR BUDGET CAN NO LONGER HANDLE IT.
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ID
#1455450 Review #1455450 is a subjective opinion of poster.
Location
Cookeville, Tennessee
Product
Physician Recommended Nutriceuticals Subscription
Reason of review
Pricing issue
New Reviewer

Horrible customer experience

*** packaging High costs Very demeaning customer service
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ID
#1212487 Review #1212487 is a subjective opinion of poster.
Reason of review
Poor customer service

Enroll customers in auto ship without authorization

I have the same experience. PRN PHYSICIAN RECOMMENDED enrolled me in their auto ship program without my knowledge. I tried the product for the first 3 months, not impressed. I did not want to continue; not knowing they enrolled me in the auto ship program. When I was notified about the credit charge from this company( I have a alert on my credit card each time a charge come through), I called to find out what happened. The representative informed me of the the auto ship. I was stunted. I said I will return it. They wont accept any return. I told them that is not right to enrolled someone in the auto ship without any authorization. I am disputing it with my credit card company. This is a fraudulent business practice. PRN PHYSICIAN RECOMMENDED should make it as an option to enroll in the auto ship program rather than just automatic enroll them.
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1 comment
#1354679

Thank you for the review information. Has saved me from making the same mistake.

Hope things eventually work out for you and you get your money back.

Bonnie from Michigan

ID
#1067390 Review #1067390 is a subjective opinion of poster.
Location
Blue Bell, Pennsylvania
Product
Physician Recommended Nutriceuticals Subscription
Reason of review
Poor customer service
Loss
$168

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New Reviewer

-Fraudolous Selling and Billing Practices

My eye doctor recommended that I use the Omega-3 pill by PRN. The only way to purchase their products is by phone or web site. I called and ordered three months supply per my physician recommendation. I did not see any benefits with the product and decided not to order another shipment. However the company decided that treat my order as a repeated order and attempted to ship another shipment three months later. I was billed on my credit card again. Since I was away, I forwarded my mail to another address. Forwarding does not include packages, so the shipment was returned to the company. They have not called or notified me that the shipment has been returned to them. They were happy to get the money. Three months later the sent me another shipment and billed my credit card again. This time I promptly returned the shipment to them. I attempted to resolve the issue of the refund directly with the company but they refused to refund my money. I managed to get a refund for the latest shipment through the credit card company but not for the first unwanted shipment. The company representative are arrogant. They would not respond to the credit company or the BBB. They would refund me the money
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1 comment
#1225307

As of October 11, the issue has not been resolved.

ID
#916705 Review #916705 is a subjective opinion of poster.
Location
Coatesville, Pennsylvania
Service
Physician Recommended Nutriceuticals Shipping Service
Cons
  • Not calling me when shipment returned to them
  • Not refunding money for returned shipment
  • Fraudulent selling practices
Reason of review
Poor customer service, selling practices, return and refund policy, honesty
Loss
$147
Preferred solution
Full refund

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