Phyn
Phyn Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phyn has a 3.1 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating distribution shows 50% unfavorable. Recent recommendation: Think twice about dealing with this company!
Key Takeaways for Future Customers
- Phyn reviews note good products and a system that can perform well.
- Expect medium price level and attention to Exchange, Refund and Cancellation Policy.
- Prepare for limited direct support options when researching service or product.
Negative Feedback / Risk Areas
- Frequent customer complaints about woeful customer service and inability to obtain support.
- Reports of long hold times and password reset errors with no clear resolution.
- Difficulty finding support contact or help channels.
Positive Feedback
Reviewers cite good products and an otherwise solid system; location and refund policies are valued.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phyn has a 3.1 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating distribution shows 50% unfavorable. Recent recommendation: Think twice about dealing with this company!
Key Takeaways for Future Customers
- Phyn reviews note good products and a system that can perform well.
- Expect medium price level and attention to Exchange, Refund and Cancellation Policy.
- Prepare for limited direct support options when researching service or product.
Negative Feedback / Risk Areas
- Frequent customer complaints about woeful customer service and inability to obtain support.
- Reports of long hold times and password reset errors with no clear resolution.
- Difficulty finding support contact or help channels.
Positive Feedback
Reviewers cite good products and an otherwise solid system; location and refund policies are valued.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaint
System will not setup and have been on hold for over an hour trying to speak with someone. Ridiculous, there's no reasonable support.
- Supposed to be a good system
- No customer service
Preferred solution: Help getting this thing to work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Torrance, California
Resolved: Password reset error
- Password reset fails with error 'There was an error trying to update your account. 3'.
- Repeated attempts fail; no direct support contact.
Company fixed the issue and I have been provided with apology. A Phyn customer service rep, responding to the message sent via pissedconsumer.com, sent instructions and reset my password which permitted me to establish a password of my own choosing. (The problem I was having was that the "password reset" function in the Phyn phone app was not working and I was unable to find a mechanism to contact customer service.)
3" ... with no further instructions. I've made the password reset attempt several times with the same result each time. How do I proceed to get my password reset?
Regards,
Walter Waagner
walterwaagner@***.com
PhynPlus
(813)526-****
In addition, it's virtually impossible to find a way to directly communicate with the company!
... no support email; no support "chat"'; no support phone number, etc.
- Have good products
- Customer service is woeful
- Inability to obtain support
Preferred solution: A response on how to deal with the password reset function not working (i.e. I'd like to be able to reset my password!)
User's recommendation: Think twice about dealing with this company!
Never heard of them. You violated site protocol by listing your name and contact information in the post and have been reported to the webmaster for removal or redaction.
Write passwords on an index card and keep a little file box somewhere away from the computer.
The weakest ink beats the strongest memory. No excuse for losing or forgetting passwords.
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Never heard of it.