Poor logo

My logo did not come having followed the instructions that I gave to make it. Still waiting for someone at the company to return my message so that I can get my money back or something.

User's recommendation: Don't use.

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ID
#2888905 Review #2888905 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
New Reviewer

Customer service is non-existent

Where do I begin? First, their ads are misleading in terms of what they offer and how much it costs. The ordering process is sketchy as they don't reveal that much about what you're ordering until after you pay. I ordered a 3D animated logo (based on what I saw on...
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ID
#2853889 Review #2853889 is a subjective opinion of poster.
Pros
  • Seem to offer a nice looking product
Cons
  • Terrible non-existent customer service
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn’t order

Have tried to contact many many times, no response. Very unhappy. I want them to respond and refund. I have never received a Logo, dont understand how this happened, I was looking at site, didnt submit one. Very dissatisfied with such a large website that they dont respond to me

User's recommendation: Don’t use.

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ID
#2841202 Review #2841202 is a subjective opinion of poster.
Location
Lenexa, Kansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charged 49.99 on around 8-26, I didn’t order a Logo

I have not heard from them, sent another message 9-2. I getting really mad, no one responds I want a refund for the 49.99 ASAP
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ID
#2834877 Review #2834877 is a subjective opinion of poster.
Location
Lenexa, Kansas

Rip off: Not a hand designed calligraphy logo

PHOToLOGO uses fonts and if you request revisions they do not listen to what you want. Their communications are robotic and worthless because they do not follow through with any request. You would be better off finding a real artist who delivers what they promise. They also push up charges for the same bad design. Their description says if you pay more you will get their best designer ... I guess this means just the next poor idiot who is up for not providing excellent service. If you want a font signature just purchase a nice handscript font because that is what they do. My experience when I told them to make sure not to use a font because of double lettering in the name creates a too uniformed look such as double crossing of ts which if hand drawn would have been a single crossing. And showed them an example of a cap letter all they did was to scan the image and make it a vector. IF I wanted my scribble I would have made my own vector. This company is a real rip off.

User's recommendation: Find a real calligraphy artist not a sweatshop.

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1 comment
#2012675

Totally agree with the above review, certainly nothing is hand designed, any revisions will be minimal changes, regardless how you word the brief. All that will change is a letter or two within the font.

You can design your own by downloading free fonts and playing around with them, which is all that appears to have been done with mine.

No point asking for a refund, they won't give it, regardless of the fact they've not followed a brief, Don't get persuaded to spend more money for added revisions, because the revisions will be minimal and still not hand designed. If you haven't a clue about fonts and like the first thing they supply you, great, if you want a genuine, hand designed logo by a calligrapher you can do a better job yourself with a cheap pen designed for calligraphy and a bit of practise than this scam will provide you with!.

ID
#1927273 Review #1927273 is a subjective opinion of poster.
Location
Studio City, California
Service
Photologo Logo Design

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