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Photogear

Photogear Reviews

photogear.co.nz
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Photogear Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Photogear has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Recent recommendation calls the business a "Total rip off and dishonest, would not deal with them again!" and notes high price levels and poor diversity of products or services.

Positive Feedback

There are no positive experiences reported in Photogear reviews; the single review describes a complete failure to meet expectations.

Negative Feedback / Risk Areas

  • Customer received wrong product after providing model number, a core complaint in Photogear customer complaints.
  • Returned unused item but seller kept the product and withheld refunds, raising billing and refunds concerns.
  • Poor customer service response and refusal to exchange, compounded by high prices.

Key Takeaways for Future Customers

  • Verify orders carefully and document model numbers before purchase.
  • Be cautious about relying on exchanges; confirm refund and customer service policies.
  • Compare prices and consider competitors for higher-value equipment.
View full overview ›

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Mia G Bhs

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Verified Reviewer

Sold wrong product after advising with model number, kept returned item then refused and exchange or refund

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AI Highlights
  • - Sold the wrong item despite giving the model number.
  • - Returned item; they kept the unused product and $45.
  • - I spent $7000 with a competitor.

Shocking service, sold the wrong item to me after I asked for what I needed and gave them the model number. Their mistake so I returned the item after receiving it, they kept the unused product after saying they could exchange but not refund then kept my $45 and ignored me.

Total scam!! Disgusting treatment - went on to buy $7000 of equipment from their competitor!!!

Loss:
$55

Preferred solution: Full refund

User's recommendation: Total rip off and dishonest, would not deal with them again!!

View full review

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