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PhotoAid

PhotoAid

photoaid.com
What is your customer experience with PhotoAid?

PhotoAid Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

PhotoAid reviews show a 1.3 star rating from 1 customer review with 100% unfavorable feedback and consumers mostly dissatisfied.

Positive Feedback

Review authors value the Website and acknowledge the service exists for passport photos despite complaints about price and offers.

Negative Feedback / Risk Areas

  • Customers report not receiving photos and cite PhotoAid customer complaints about failed delivery.
  • Refunds are incomplete or slow, with reports of partial reimbursements instead of full refunds.
  • High price level and poor customer service responses heighten billing and satisfaction concerns.

Key Takeaways for Future Customers

  • Check PhotoAid reviews before purchase and compare free apps for passport photos.
  • Confirm refund policy and expect potential delays when purchasing important documents.
  • Consider alternatives if you need guaranteed customer service for time‑sensitive ID photos.
View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Tupelo, Mississippi

I can't get in contact to request a refund

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Purchased on accident now I can't contact for refund I gudnt know this was just a picture that I can get for free on20 other apps I can't afford to pay this much then buy a 80 dollar passport to

User's recommendation: This is nothing but a 20 picture you can fir free on the same app

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Connie D Dmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DON'T USE PHOTOAID!!!!

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AI Highlights
  • Never received the photos.
  • Refund was only $5, not full.
  • 27 days later, no photos or full refund.
  • Would not recommend for passport photos.

Would give zero stars if possible.

Never received the photos.

When I asked for a refund they sent me back $5.

It's been 27 days and I have NO pics and NO full refund. Would never suggest them for something as important as a passport photo.

Loss:
$10
Cons:
  • No refund
  • Wasted time
  • No photos

Preferred solution: Full refund

User's recommendation: You many never get those passport pics...

View full review

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