by DarlingBengalTiger566 #15528411.0
Melissa took awful pictures of my family and I, she also printed the same picture twice. She tended to mess up a lot and that made my experience horrible.
Jcpenney Portraits - Poor experience
by PissedConsumer1429408 #1429408
We were very rushed, 15 minute time slot for 6 people including a toddler in unacceptable. The photographers were very nice but did a poor job guiding our family to get good pictures
by PissedConsumer1533289 #1533289
had a mini outdoor photo shoot with my two year old son in hopes I would be able to have pictures at least picked out for mothers day. The documents state 7 days to get pics (up to)...and nothing. I contacted the location and they said they would look into it and get...
by PissedConsumer1419202 #14192021.0
The studio in Lakeland,FL is awful and I do not recommend. We went for a family photo and to have pictures taken of our 8 month old. We arrived at 1:06 for our 130 appt. we were told 2 people didn’t show so there was only 1 person ahead of us so we should be able to go...
by AmbiguousCottontopTamarin #14743241.0
Where to begin. We had a 230 appointment for my son's one month birthday. At 315 their were still 2 people ahead of us. Spoke to the receptionist and she said they over booked and had crying babies. Asked to speak with the store manager and got the excuse that they...
by VagabondGreatWhiteShark734 #14132441.0
We made a appointment for 3:45pm for a family of 5, myself my husband and our 3 kids. We arrived around 3:25 I went to check in and was told we had 3 appointments ahead of us (mind you we are 15 mins before my appointment) the rep said it’ll be about 1 hr and 15 mins...
Jcpenney Portraits - Very unsatisfied
by PissedConsumer1437022 #14370222.5
I called ahead of time to let them know I was arriving late with my family and they said they didn’t guaranteed that we’d be seen. The manager didn’t even try to make an effort to photograph us, such a disappointment.
I myself work with costumers and out priority is to satisfy or at least try. Unlike this studio
by PerfumedCottontopTamarin568 #1406982
I am extremely disappointed in our experience today at your studio. I understand its the holidays and fully expect it to be busy and a little chaotic, but controlled chaos is a lot different than what my family and I experienced today. My family has been here for over...