Did barely anything for $$$

I hired phoenix Financial Services a couple years ago to negotiate my debt, interest and pentalties with the irs. They helped set up a payment plan (which I could have done myself) but that’s it. I provided all sorts of documents to explain my situation. The woman I worked with said she was filing a “penalty abatement”. I never heard another word- from her or the IRS. Who knows if anything was ever filed. After she supposedly “filed” it, she said she was closing my case. I received NOTHING from the IRS saying they receive such document. My debt is the same as it started as. Phoenix Financial did nothing. They set up a payment plan that I could have done myself. Certainly not worth the $2000 I paid.
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ID
#1498915 Review #1498915 is a subjective opinion of poster.
Location
Providence, Rhode Island

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