Phoenix Cruiser
Phoenix Cruiser Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phoenix Cruiser has a 1.5 star rating from 1 review and overall customer sentiment is negative, with reports of poor build quality, missing options, and high price level.
Key Takeaways for Future Customers
- Check multiple Phoenix Cruiser reviews before purchase to confirm options and condition.
- Inspect the RV thoroughly on pickup and document defects to raise with customer service.
- Be prepared for potential delays and additional repair needs despite premium price.
Negative Feedback / Risk Areas
- Recurring Phoenix Cruiser customer complaints cite unfinished repairs and missing promised features.
- Reports mention poor seat and trim durability and units left at service centers.
- Buyers describe unsatisfactory customer service when requesting fixes or exchanges.
Positive Feedback
The RV's appearance and styling were noted as a pro, with a good-looking build despite other issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phoenix Cruiser has a 1.5 star rating from 1 review and overall customer sentiment is negative, with reports of poor build quality, missing options, and high price level.
Key Takeaways for Future Customers
- Check multiple Phoenix Cruiser reviews before purchase to confirm options and condition.
- Inspect the RV thoroughly on pickup and document defects to raise with customer service.
- Be prepared for potential delays and additional repair needs despite premium price.
Negative Feedback / Risk Areas
- Recurring Phoenix Cruiser customer complaints cite unfinished repairs and missing promised features.
- Reports mention poor seat and trim durability and units left at service centers.
- Buyers describe unsatisfactory customer service when requesting fixes or exchanges.
Positive Feedback
The RV's appearance and styling were noted as a pro, with a good-looking build despite other issues.
Turn one complaint into a collective action
Orlando, Florida
Where is RV company to deal with
- - Bought a Phoenix cruiser in Jan; prep took two weeks.
- - There were 17 issues: windows loose, plugs and lights not working, frozen mirror, no hot water.
I bought this Phoenix cruiser in January and took them the dealership about two weeks to get it ready and I pick it up and the wife and I go through it we had a list of 17 items that were wrong windows were falling off of it the electric plugs didnt work some of the lights didnt work the mirror on one side driver side mirror its frozen sound it didnt work so you couldnt see what was there we had no hot water it didnt work
User's recommendation: Stay as far away from Phoenix cruiser as you can I called them and asked them to help me get out of the rig into a different one because of so many problems pretty much told me to forget it so I’m telling people be careful don’t deal with a company like this I will send pictures but at this time the vehicle is still sitting at the service center
Mulliken, Michigan
Seats in my 2010 , 3100. Total shredded. I put seat covers on thinking it would stop it. Even the arm rests have the material falling off without using them.
R.v. had minimum use , company told me unit was to old couple years ago for them to warranty. This 2010 unit and many more of these front seats in said year are not up to quality of this company
Osolo, Indiana
Resolved: Stay Away
- - Ordered a 29 ft Phoenix Cruiser.
- - Pickup pressure led us to accept a unit outside that lacked the paid options, as seniors who trusted people.
THIS IS NOT RESOLVED -- WHY DOES THIS SIGHT SAY IT IS !!!!!!!!!
WE NEED TO ADD FRAUD TO THIS TRANSACTION.
NOT RESOLVED, NOT RESOLVED, NOT RESOLVED THIS IS NOT RESOLVED------ WHAT IS WRONG WITH THIS SITE
THIS IS NOT RESOLVED !!, THIS IS NOT RESOLVED !!
Ordered a 29 foot Phoenix Cruiser. Went to pick it up and got coned into taking one that has been sitting outside for a while, and did not have all the options we paid for.
We are both senior citizens and grew up trusting people. Big mistake in this case.
- Build a good looking rv
- All the lies
Preferred solution: Let the company propose a solution
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