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Worse company ever

Do not use this company they are the worse company customer service will lie and twist what you say they will find every reason why not to pay for your vehicle repair there needs to be a class action lawsuit for consumer fraud

User's recommendation: never use this company.

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ID
#2767120 Review #2767120 is a subjective opinion of poster.
Cons
  • Lie not paying very bad serive
Loss
$2000
Preferred solution
Deliver product or service ordered

Phoenix American Warranty Co. left us stranded for 7weeks

This warranty company are low class thugs. We are elderly and they refused to authorize all repairs needs right a way , we were stranded in our motor home for 7 weeks . All these *** idiots do is play games with the RV repair place. They should have their license revoked to do business. We paid 6,000.00 for the extended warranty and have only used it for minor things in the past. NEVER BUY AN EXTENDED WARRANTY FROM THESE IDIOTS. Phillip and Carlos are the creeps that wanted to put off the repairs , they were just playing games..... Affordable RV Repair place in Newcastle Ca saved us they provided a way for us to have electicity, our inverter was out, the generator didn't work. And it was winter time.
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1 comment
#1857031

All dealings with them have made me come to the conclusion this company shouldn't be in business. Bought an extended warranty through the dealer and now realize it's worthless.

The BBB has nothing but complaints about them. All problems start off with a phone call to request assistance. To them just answering the phone fulfills their commitment. Performing a Google search for service suppliers near your present location is as far as it goes.

I do that before I call.

The concept of qualified referrals is beyond them. Not amazing since it's basically a scam operation.

ID
#284911 Review #284911 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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