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Philip B

Philip B

philipb.com
What is your customer experience with Philip B?

Philip B Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Philip B has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing failed deliveries, damaged product, and unresponsive customer service.

Key Takeaways for Future Customers

  • Philip B reviews indicate difficulty reaching support and slow responses; verify shipping and refund timelines before ordering.
  • Expect limited subscription controls; check subscription terms for auto-ship and cancellation limits.

Negative Feedback / Risk Areas

  • Philip B customer complaints focus on unresponsive customer service, missing deliveries, damaged items, and trouble obtaining refunds.

Positive Feedback

Some customers like the products themselves despite service and price concerns.

View full overview ›

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Arretta Bov
map-marker Laurelton, New Jersey

Damaged product

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AI Highlights
  • - Product arrived damaged.
  • - I emailed customer service with no reply.
  • - The phone line disconnects when I try to call.
  • - I was forwarded to this page.
Updated by user Mar 17, 2026

I received my order damaged. Sent an email to company’s customer service with order number and contact information but received no response

Original review Mar 02, 2026

I received my product damaged and sent an email to their customer service team and have received no response. I tried calling the customer service number but cannot speak, call disconnected and I was forwarded to this page.

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Anonymous
map-marker Jersey City, New Jersey

Not allowed to cancel Subscriptions

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AI Highlights
  • - Signed up for a monthly subscription and want to cancel.
  • - Cancellation isn't available on login; you can only reschedule or skip.

i signed up for monthly subscription, i am now overstock and will like to cancel. Login into their website it's not user-friendly to manage subscriptions, and when you finally get there, you are not allowed to cancel your subscription.

You can only reschedule or skip. When i signed up it said cancel anytime.

User's recommendation: I called my credit card

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Kelly B Yct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Awful customer service

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AI Highlights
  • - Love the products.
  • - Customer service is unresponsive.
  • - Emails and texts got no response.
  • - No contact number is available.
  • - Won't be ordering again.

Love the products but the customer service is awful and nonexistent. Ive tried to contact them via email and text to no avail.

It is also impossible to find a contact number. I will not be ordering again for this reason.

User's recommendation: Terrible customer service

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Lana G Gsb

Didn't receive my package. ORDER #14281

AI Highlights
  • - I left many voicemails for Customer Service and never received a callback.
  • - I did not receive my package and want a refund or a new delivery.

Good Evening, Happy Holidays! I left many voicemail messages for Customer Service and never received a call back.

I did NOT receive my package, and I am trying to get in touch with a live person but it's impossible.

I want a refund or a new package delivery as I paid money for these products. My number is 347-666-****.

View full review

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