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Philadelphia Zoo

Philadelphia Zoo

www.philadelphiazoo.org
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What is your customer experience with Philadelphia Zoo?

Philadelphia Zoo Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Philadelphia Zoo reviews show negative sentiment: recent recommendations say Don't use; consumers note the price level is high and express dissatisfaction with location and diversity of services.

Key Takeaways for Future Customers

  • Check exhibit status before visiting; recent season pass holders report many closed exhibits.
  • Verify membership or season pass benefits and restrictions before purchase.
  • Be prepared to contact customer service about refunds or billing if issues arise.

Negative Feedback / Risk Areas

  • Closed or poorly maintained exhibits reported by visitors.
  • Customer complaints about unexpected charges and refund difficulties.
  • Perceived high price level and limited service diversity.

Positive Feedback

Recent reviews do not highlight positive experiences.

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Anonymous
map-marker Springfield, Pennsylvania

Refund

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I dont understand why they try to charge you for services. I was just trying to get in contact at the Philadelphia zoo.

User's recommendation: Don’t use

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Anonymous
map-marker Mount Laurel, New Jersey

Season pass holder

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AI Highlights
  • - Second year we bought a Zoo Family Pass.
  • - Many exhibits were closed and the zoo was a mess.
  • - This is disappointing for the gift giver and my son's family.

Hello - it is with much sadness that I send this email. This is the second year in a row that I have bought a Zoo

Family Pass for my son & his family.

Last week we went to the ZOO only to find the a lot of the exhibits were closed & the Zoo was a mess. This was the first time this year that we were able to use it.

Due to the circumstances of the Zoo's conditions I'm not sure we will be returning?

How disappointing this is to me the gift giver & my son's family.

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