Philadelphia Water Department
Philadelphia Water Department Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Philadelphia Water Department has a 2.3 star rating from 3 reviews; consumers are mostly dissatisfied. Rating split about 67% unfavorable and 33% positive. Reviewers value customer service and website; price level reported as medium. Recent requests include send msg on approx arrival time and water back on.
Key Takeaways for Future Customers
- Expect mixed Philadelphia Water Department reviews; check service status before scheduling.
- Customer service quality and online account tools are what reviewers mention most.
Negative Feedback / Risk Areas
- Frequent customer complaints about missed arrival windows and lack of communication.
- Multiple reports of no water, gray water, and service startup issues affecting new connections.
Positive Feedback
Some customers note successful responses when asked to have water restored and appreciate website features.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Philadelphia Water Department has a 2.3 star rating from 3 reviews; consumers are mostly dissatisfied. Rating split about 67% unfavorable and 33% positive. Reviewers value customer service and website; price level reported as medium. Recent requests include send msg on approx arrival time and water back on.
Key Takeaways for Future Customers
- Expect mixed Philadelphia Water Department reviews; check service status before scheduling.
- Customer service quality and online account tools are what reviewers mention most.
Negative Feedback / Risk Areas
- Frequent customer complaints about missed arrival windows and lack of communication.
- Multiple reports of no water, gray water, and service startup issues affecting new connections.
Positive Feedback
Some customers note successful responses when asked to have water restored and appreciate website features.
Turn one complaint into a collective action
Service change meter
Arrival time. Time was scheduled between 4 and 6 pm!
Arrived at 7:00 pm . A msg would have been appreciated
User's recommendation: Send msg on approx arrival time
Service change meter
Been waiting all day. Should be here between 4 and 6pm, Took day off tired of waiting. When will you be here??!!!
Preferred solution: Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWater issues
- - No water; gray substance from shower and toilet.
- - Owner may have turned water off.
- - Please call 267-716-****.
- - Medical form is valid for 30 days.
I came home from work and there was no water and there was gray s substance coming from my shower and my toilet. And when I want to turn the water on there was no water at all I think the owner of the house turned it off but I also have a medical form that is good for 30 days I don't know what's going on but can someone please call me as soon as possible at 267-716-**** thank you so much
Philadelphia, Pennsylvania
My water been off all day the whole block please call me back I need water
2547 n 30th street the water been off since 11am its now 8:30pm please help us we need water 267-269-****
Preferred solution: Let the company propose a solution
User's recommendation: Water back on
No water main for start up business
- - Purchased property at 6450 Vandike St, Philadelphia PA 19135; no water service.
- - No water main near address per PWD.
- - Must pay $30/mo for rainwater runoff.
property at 6450 vandike st phila pa 19135 purchased property and found to have no water service contacted pwd told there is no water main near address but still have to pay 30$ a month for rain water runoff??? called district 6 councilman bobby heenon rep michelle got the brush off PLEASE HELP JUST NEED WATER
James petty owner jays classics 6450 vandike st phila pa 19135 phone#267 226 **** 
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