Kynzlee Yoi
map-marker Cherry Hill, New Jersey

To find out how the Phillies can help me

I was trying to get in contact of the customer service because I was wondering if they could help me find a kidney. I am in stage five of kidney failure
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User's recommendation: Answer the phone

Liz L Yhb

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Help me understand why?

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Philadelphia Phillies - Help me understand why?
Philadelphia Phillies - Help me understand why? - Image 2

Dear Phillies,

I attended the Tuesday night game on 5/23. Beforehand I read the rules about bags being allowed and planned accordingly. I wore a *** pack that was able to be worn over my shoulder or around my waste. I watched as other women walked in with similar bags. When I got to the entry point a very assertive man told me that bag cant come in. I explained that it was a *** pack, emptied all the contents, including my tampons. He refused. I literally watched 3 other women, who had children with similar bags to mine walk thru. I asked for him to explain why my bag was so different and he would not. I attended the game with 7 other nurses. We all could not believe how I was treated or why

My *** pack was prohibited.

It made me never want to attend another game.

I understand and appreciate safety. What I dont understand is the attitude I received upon entry and the lack of any explanation that I received for following the stadium rules.

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Loss:
$10
Pros:
  • Easy access
Cons:
  • Bag policy

Preferred solution: Price reduction

Robert P Cth

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Verified Reviewer
| map-marker Magnolia, New Jersey

Very Bad experience

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I bought 4 handi cap accessible seats for Sat 7/15 at 1 PM section 313 row 5 seats 1 2 3 4 for me and my son and 2 grand sons I am A 69 year old disabled Vet in a wheel chair and on oxygen and when we got there the seats were not handi cap and the usher said it was not his problem he sat us in what he thought was row 6 by the 3rd inning other people came and had row 6 so we had to move I could not sit any where so I had to leave My son was going to take me to my car but we were told he couldn't come back in he had to take care of his sons so I had to try and get back to my car myself .we even tried to by a ticket but it was sold out.the security guard told me to sit in the elevator lobby .I was never treated so bad at any other venue I don't expect any special treatment but I deserve some respect I was never so disrespected in my life.I bought the tickets from your ticket agent he told me I bought handi cap seats he diden't know his job

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Tim H Yrt

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Verified Reviewer

Broken Seat at Ball Park

Last night I attended the Angels game ( Im a partial season ticket holder) Section 203 row 6 seat 6 the seat was broken and is still broken i brought it to the attention of the usher nothing was done this should have been seen before the game even began I think. Hope this is taken care of before someone else has to sit there. Tim Hueber
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Pros:
  • Great atmosphere
Cons:
  • Diss

Preferred solution: Full refund

Kylene A Ies

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Verified Reviewer

Ada line

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I have an insulin pump that is a life saving device, that i have to wear at ALL times. I have to carry insulin and snacks with me again at all times.

The last 4 home games friday through tonight (monday) i have been humiliated and so embarrassed by your bubble bee security staff. I have been coming to cbp for many years wearing this insulin pump and have NEVER had an issue getting into the park. I can not go through a metal detector or a body scan machine because it will damage my pump. I ask for a pat down and the bubble bees harass me so bad till finally i tell them i am NOT going through it, you need to do a pat down on me..i am so embarrassed by this point because everyone walking by is looking at me because they are causing a scene.

Also instead of being professional and calling me over to them privately these bubble bees where 10 feet away from me yelling at me about my bag which meets Major League Baseballs bag policy. Also made me feel humiliated. The last 4 times after i finally got into park i went straight to guess services and was told there is no more ada line. That needs to change for people like myself or these bubble bees need MORE training and education on ada rules and regulations.

This is unexceptionable.

I dont want to feel this way every time i come to support my favorite team. Please respond

Thank you

Kylene Arcaini

856 264 ****

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Preferred solution: Bring the ADA Line back

User's recommendation: Bring back the ADA line

Dave K Tlo

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Verified Reviewer

Question upcoming promotions

No big issue. I am actually a lifelong Detroit Tiger fan and was touching base with you to see if there was anything planned to honor the career of Miguel Cabrera while the Tigers were in town this week. I will watch Philly Sports Live as they are giving some coverage to him. Thanks for your concern!
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Preferred solution: Nothing. Unless you want to offer me a discount on tickets the next time the Tigers visit Philly.

Anonymous
map-marker Bala Cynwyd, Pennsylvania

Spoke to a Phillies rep to purchase a birthday package for my son on 7/19. The young man was very friendly, helpful & personable

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Birthday package, purchased for 7/19 game at Park. Very helpful rep, would highly recommend this for patrons
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User's recommendation: Highly recommend

Marsha N Bbh

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Verified Reviewer
| map-marker Philipsburg, Pennsylvania

I need to ask questions

My husband got a text message from t.turner and ask to donate money and we did no if thats true or is it a scam
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Marsha N Bbh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philipsburg, Pennsylvania

I need to ask questions

My husband got a texts from t-tuner and he ask my husband to give more details and then they want money for a little boy that they are raising.my husband will not give any thing over the phone we thought it was a scam and he didnt think that was tuner
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