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I have been trying to get a loan modification processed since sept 2016. Every 2 weeks they ask for more documents that i have already sent, or that they did not previously ask for. I just found out that tge case managers are not allowed to speak to those who review...
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PHH assumed my loan from another company. I had no choice in the matter. PHH has no record of one of my payments in spite of my sending them clear bank statements showing the debit . I am lucky enough to be able to refinance away from PHH yet they still owe me money....
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Anonymous

Anonymous Hey can you contact me Cuz your situation sounds like mine....im frustrated and wondering if there's any ideas. Maxh31@gmail.com

We applied for a refinance on a home we have owned for 25 years. We have refinanced a few times in order to keep a mortgage deduction for our taxes. Usually the process lasts about 20 days and it is easy. This time, it took three months and every time we got close,...
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I didn't like
  • Are liars and thieves
#1000766
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Phh Mortgage Loan Review

#994531
2.0
Do not use phh they do not know what they are doing they took 2 months to do an interest reduction loan on a loan that was already theirs, set my payment and after the first payment they raised it by 71 dollars per month because the figured the escrow wrong and paid my dec taxes late also
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Phh Mortgage Loan Review

#928576
They are horrible. My loan has been in underwriting for 6 weeks with no end in sight. They just keep asking for the same documents over and over and over again. Do not use them
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Phh Mortgage Customer Care Review

#894765
1.0
Avoid at all costs if you can, they will lie to you from the moment they answer the phone then transfer you from area to area until you give up, they cannot or will not answer your questions.
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Gail Raven 2093123272 Review

#860650
I.need to take cash out my home they have my papper work wrong and got me showing lates and i am on and i am on the program going to get me a lawyer
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Starting in November, 2008, my wife and I tried to contact PHH to re-finance our interest only, variable rate mortgage into a standard thirty-year, principle and interest mortgage. At the time, we had never missed a single payment, been late or had a check declined by...
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1.0
I liked
  • Cashed my payment checks timely
I didn't like
  • Lack of ethics and integrity
#987146
Reply to reviews

The company it's self my be good and haven't had issues with my payments (never once maid a late payment) etc... I will tell you their customer service is horrible, they do not instill confidence in you at all. I called they said they have no record of my mortgage in...
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#965592
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PHH Mortgage lied to my husband and I about our loan paperwork encouraging us to sign incorrect documents and they would make the corrections. Now they want us to pay processing fees after we were not told that the correct agreement would raise the rate we would...
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Anonymous

Gm Same thing happening to me. What did you do? Who can help us? Does any lawyer out there want to file a class action lawsuit? I have promises in writing that never transpired. ...

THIS IS THE WORST COMPANY I HAVE DEALT WITH THEY ACT LIKE THEY WANT TO HELP YOU WHEN YOU ARE GOING TO HARDSHIP THEY DRAG IT FOR 3 MONTHS. TO THEN SEND YOU A DECISION THAT IT HAS BEEN DENIED THE ONLY THING I GOT APPROVED FOR WAS FOR A SHORT SALE. BUSINESSES LIKE THIS...
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This is by far the worst mortgage company I have ever been involved with. They bought my loan, without sending me any documentation and then had the nerve to call me at my office. When I asked them what my new account number was with them so I could immediately make...
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In short this company is frustrating to work with. I have been trying to surrender property of my deceased stepmom back to PPH mortgage since March of 2015. They have done everything to try to get me to sign mortgage modification papers in her name telling me they are...
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1.0
I didn't like
  • Deceptive
  • Customer service agents
  • Misleading
#930509
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Contact PHH Mortgage

Headquarters Address:
PHH Mortgage Private Label Solutions
1 Mortgage Way
Mount Laurel, NJ 08054
Phone:
(800) 210-8849
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Companies similar to PHH Mortgage

I had my mortgage with phh mortgage service center and they constantly would keep telling me there was not enough money in my escrow account and kept raising my mortgage payment. I would pay the extra money for the escrow and they would put it towards the principal...
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