Phase Eight
Phase Eight Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phase Eight has 3.3 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t do it.", "Don’t buy from this company unless you are. 100% sure you will not be returning any purchased goods of theirs", "Always hold onto your return receipts from post office".
Review authors value the most Location and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phase Eight has 3.3 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t do it.", "Don’t buy from this company unless you are. 100% sure you will not be returning any purchased goods of theirs", "Always hold onto your return receipts from post office".
Review authors value the most Location and Discounts and Special Offers. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Leeds, Leeds
Can't be bothered
No answer from customer services just have to assume the shop assistant has organized a refund. On card
Dublin, Leinster
Returns
Ive had difficulties returning an item,
The portal not recognising order number
I found the live chat line ok .
I decided to ring customer services,I spoke with Leslie and she was most helpful and Im hoping she will do as promised.
I await further developments.
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Verified ReviewerReturns
I returned two dresses on the 15th June 2023 and the parcel was returned back to me on the 14th July 2023. The reason given on the parcel was 'gone away/moved'.
I printed and stuck the Rebound Returns Label which you sent me by email. Can you please explain.
- Very good quality
- Smart and affordable clothes
Preferred solution: I would like to know why a parcel with returns, was returned back to me after a month with a message saying 'gone away/moved'.
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Hartford, England
Shocking service
Couldnt pick up my items due to having Covid. Phoned for a refund, assured it had been done.
It hasnt. Phoned customer services no answer, on the live chat not much live a out it.
The bot asked me what the problem is and is now ignoring me. Shocking service.
Preferred solution: Full refund
User's recommendation: Don’t do it.
Dublin, Leinster
Not received reimbursement
Order No: SF1287**** To whom it may concern
Good Morning, Following previous correspondence regarding returned goods which were confirmed received by 'PHASE EIGHT' on 21/04/22.
I have contact my bank and my card issuer and I am advised that no monies for reimbursement have been lodged to my account. The goods were purchased on March 21st 2022 and value 230.30 euro. I am now requesting reimbursement of 230.30euro immediately as this has caused me great distress and I would like to conclude this matter forthwith.
yours Sincerely
Bernadette Cawley
User's recommendation: Don’t buy from this company unless you are. 100% sure you will not be returning any purchased goods of theirs
Newham, England
Lost dress
No problem now, dress sent back to me via Royal Mail and areas of your address blacked out with felt tipped pen not sure why? maybe due to sellotape on part of it!
I rang and the return time has been extended and l have printed off new label so hopefully dress with you shortly. Thank you
User's recommendation: Always hold onto your return receipts from post office
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