Phase Eight
4
TOTAL REVIEWS
Liz S Fsd
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Verified ReviewerReturns
I returned two dresses on the 15th June 2023 and the parcel was returned back to me on the 14th July 2023. The reason given on the parcel was 'gone away/moved'. I printed and stuck the Rebound Returns Label which you sent me by email. Can you please explain.
Pros:
- Very good quality
- Smart and affordable clothes
Preferred solution: I would like to know why a parcel with returns, was returned back to me after a month with a message saying 'gone away/moved'.
Kathryn K Kpc
Hartford, England
Shocking service
Couldnt pick up my items due to having Covid. Phoned for a refund, assured it had been done. It hasnt. Phoned customer services no answer, on the live chat not much live a out it. The bot asked me what the problem is and is now ignoring me. Shocking service.
Preferred solution: Full refund
User's recommendation: Don’t do it.
Anonymous
Dublin, Leinster