Unhappy customer

I am here to complain about the Walgreens pharmacy on doc duhon road and johnston street in Lafayette, Louisiana. You arrive there with lines that are so long and only one cashier working in the pharmacy dept. you finally get to the register and there is a problem. I am trying to get my brothers anti depressant medication and believe it or not the pharmacy is close on a Saturday. Does not make any since. Help is needed at this location as everyone in line waiting forever is very angry. I will no longer deal with Walgreen in the future

User's recommendation: Do not go here!!!!

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ID
#3063892 Review #3063892 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer
Junior Reviewer

My insurance is not good enough for them or they are not big enough to handle it!

Pharmacy RX - My insurance is not good enough for them or they are not big enough to handle it!
I can understand them turning down the Libra x at $3,000.00 a bottle but, they keep on trying to get buy as cheap as they can with the albuterol sulfate by switching to one that was most likely recalled from all the complaints and I waited a while as I got sicker, and now they replaced my $45 inhaler with a cheaper one that you can buy on Amazon for I$4!

User's recommendation: Co to a bigger pharmacy like CVS or even Kroger ,they are slow & do not keep up with your refills but none do! I got to call my inhaler in when it should be on auto fill! but if you have no transportation,I guess you can't be choosy! I never tried Davidsons!

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ID
#2911666 Review #2911666 is a subjective opinion of poster.
Location
Christiansburg, Virginia
Pros
  • Delivery
Cons
  • Cheap medication substitutions
  • Not all meds were on auto fill
Loss
$40
Preferred solution
I think my insurance is not acceptable so ,I will go elsewhere!

Pharmacy. 1888

Pharmacy tech told me I was committing insurance fraud because I picked a prescription 10 days after was called in. I said what did u say to me she said I am trying to educate you on insurance fraud. I will never be back u have lost all of my. Service. And tech gave me a prescription that wasn't mine and didn't I D me. So maybe she needs to be educated
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ID
#1057149 Review #1057149 is a subjective opinion of poster.
Service
Pharmacy Rx Prescription Refill
Reason of review
Poor customer service

Pharmacy Rx Antibiotics Prescription Review

We just moved to Titusville this month. Went to the Titusville pharmacy today with a prescription after visiting the doctor. The Asian gentleman that took my info was mean, judgemental and just plain rude. I will NEVER have a prescription filled there again.
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ID
#723315 Review #723315 is a subjective opinion of poster.
Location
Titusville, Florida
Reason of review
Poor customer service
New Reviewer

Pharmacy/Cody Drug/ Sulphur Springs/TX

These people are the most rude people to do business with & if you have a certain type ins. that does not pay top dollar, they will not fill it like cvs or wal-greens. They are independently owned & therefore will only fill what they can not make a huge profit on. So do not go to Stacy Cody, he is the most rude person to deal with, my wife had this problem as well as several others, I have spoke to. Just let him go out of business & take his crazy ways with him. He cheats people on their drugs & only fills what he wants to & if you do not have top dollar ins. he makes it so hard, he runs you off, well good-bye & a lot are going to leave you & then you will be out of business & we will be glad, crook, cheat! So Mr. smart *** Cody you know what you can do with your drugs!
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ID
#456891 Review #456891 is a subjective opinion of poster.
Location
Emory, Texas
Loss
$200

Over charged for medication

On Saturday April 7,2012 I picked up a rx, they only had 6 pills of the the 21 needed. asked me to come back Tuesday for the rest of the pills. Saturday when picking up rx the girl charged me the co-pay which is $4.00 for this rx and another $4.00 for another RX.she said when come in wont have to pay, however they charged me again today 4.00 tried to explain not listining. Isn't much however this is the second time this has happened beginning to add up rip off for clients. changing drug stores and encourage family and freinds to do so!!!
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ID
#311116 Review #311116 is a subjective opinion of poster.
Location
Columbus, Ohio
New Reviewer

Pharmacy

I have purchased my Rx at Sams for over a decade..the last few times have been plagued by conflicts. Today only 2 of my 3 scripts came through over the phone. I had to wait 2 hours for the third on e to be filled. I purchase my pills in 90 days quantity..which I pay out of my pocket because insurance will only fill 30 days at a time....and the GENERIC One type I take 2 a day so that is 180 tablets so why did the pharmacist only give me 174 pills...and it wasn't because they were out I asked that! When I questioned he said "well you only charged for 174..thats not issue!!!The other script is a generic symvastin for 90 pills should be $10 I was charged $12.76.There was a line up behind me I had already waited hours killing time in the store I travel out of my way to use Sams...but NOT anymore. One of my last scripts I was short changed because the days are not coming out even as they should and since they are taken together I know I did not forget or lose one. I am a very unhappy customer.....I need to trust my pharmacy...there are others to choose from!!!
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ID
#294503 Review #294503 is a subjective opinion of poster.
Location
Detroit, Michigan

Big Mountain Drugs Processes Orders and Doesn't Ship

I placed an order with BMD on April 19th for a time critical Rx. A week later they advised me it had just been shipped and that I should have it within 10-15 days. After 15 days, I called and was told it was "working days". After 15 working days I was told it would be 18 working days. After a month and not having received my Rx, I called and was told they would "reship" or refund my money IN 7 DAYS!. When I pointed out that they had had my money for a month, I was told it was the best they could do. Why? No particular reason. I spoke to David Yen, who told me he was the supervisor and that everyone in authority was "unavailable". I'm convinced this is a bad operation. I've been lied to, and when I've asked for my money back, been put off. I highly recommend against ordering from them.
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4 comments
#588757

I have ordered for my whole family, with no problem except during the holidays which shipment is slower that normal. I have had courteous service, and will continue to order.

#449303

Like Cody and Mac Texas, I disagree with Anonymous. Nothing could be further from the truth...

my orders generally arrive in 2 weeks and I have not had an issue with Big Mountain at all.

Their CSRs are courteous and caring and I have yet to be disappointed. I highly recommend Big Mountain.

#439965

I have ordered from BigMountainDrugs for 2 years and have placed 7-8 orders. I had one order that took almost 30 days but the rest have all arrived around 2 weeks which is much faster than they promise.

#292939

I have ordered from Big Mountain twice in the past six months and have had no problems. They tell you to order 30 days in advance(as a precaution)and I have received my drugs sooner than that. I do advise everyone to always double check the sizes and number of pills to be sure you are getting what you need.

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ID
#238404 Review #238404 is a subjective opinion of poster.
Location
Las Vegas, Nevada

English Anyone?!!!

why can't most of the people behind the pharmacy counter WHO FILL RXs actually communicate in English?!! it's infuriating. and dangerous. secondly, why the *** can't they understand the concept of privacy? i go in there to pick up several prescriptions and they read them off loudly while there are other consumers behind me and next to me! if i ask a question about one of them, e.g. Rx #3 on this list, they yell across the pharmacy -- usually in spanish but the medication is always clear -- do you have mr. ________'s __________ ready?!!!! give me a break.
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1 comment
#199071

Well cosidering you did not use capital letters for most of the places where you should your English is not perfect either so why complain?

ID
#197531 Review #197531 is a subjective opinion of poster.
Location
West Palm Beach, Florida

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