Phanteks
Phanteks Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phanteks has 2.2 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "They are fine, but their support sucks.".
Review authors value the most Website and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phanteks has 2.2 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "They are fine, but their support sucks.".
Review authors value the most Website and Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
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Verified Reviewer
Poor Customer Service
Had a power supply die, they really were goofy with getting it replaced.
Just weird responses avoiding the RMA option. Felt like they wanted to set up a few inconveniences to stop people from following through.
Eventually they decided I'd need to send them the dead one at my expense while also saying they weren't saying it would be replaced under warranty.
They did it, they won.
I'm not paying to ship it just to potentially be declined by an already challenging support experience. I may have lost the power supply, but going to avoid Phanteks moving forward I guess.
User's recommendation: They are fine, but their support sucks.
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