John B Ngc

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 Verified Reviewer | map-marker Manchester, New Hampshire
#3763965 
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Rude, unprofessional and unethical owner

1.0
A loved one passed away I paid for the phaneuf funeral home to handle final arrangements the owner and president said I never paid but have proof from capital one he has been illegally and unethically holding the cremated remains his policy is payment before cremation it shows he was paid and wants to get paid again then he adds stuff me and my fiance didn't want and changed price three times he has been rude to me and her and very unprofessional avoid phaneuf funeral homes in Manchester NH and the owner Mr. Buddy phaneuf death is a tragic experience but he made things worse with his attitude and being rude and unprofessional avoid
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Loss:
$3577

Preferred solution: Release the remains of my loved one and apologize

User's recommendation: Avoid phaneuf funeral homes and crematory and the owner at all costs save yourself the added grief very rude and unprofessional

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