Anonymous
map-marker Catford, Lewisham

Why changed to square & no the pyramid as has been decaf teabags

No one even acknowledged of my communication WHY? You need a UK telephone number to your custservices
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User's recommendation: This site is a waste of time

Anonymous
map-marker Catford, Lewisham

My request

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My request has been ignored 100% Very disappointing service to be completely blanked. You need to have a system for customers who do not like all this silly form thing.
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User's recommendation: Contact customer by email or call as requested

Anonymous
map-marker Southall, Ealing

Cannot contact Customer services no email provided

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Your Contact details on your web site don't work go to help complete request then the system will not send a message I want to know where I can purchase PG Tips Loose tea? Do you still make it? If not it would be helpful to know on your web site! I am a disabled pensioner who likes a nice cup of tea but cannot find it anywhere. Please send me 6 No 250gram packets to:- Mr G Smaridge11 Oaktree Close, Ivybridge, Devon PL21 9RJ also send invoice and I will pay it. Thanks
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User's recommendation: Make contacting customer serevices easier

Anonymous
map-marker Bromley, Bromley

PG tips tea bags have been breaking up in my T pot all this year. I’ve been with your company purchasing for the last 20 years and am considering changing due to the mess it’s causing.

Every cup of tea is the same with tea bags splitting. Upsetting as cleanliness of crocks in sinks is frustrating.
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User's recommendation: If the quality continues don’t buy T Bags from PG

Terral Tre

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty teabags

Good afternoon, your tea bags have been splitting in the cup over the last month so it's been impossible to enjoy a cup .. I have been drinking pg for decades and never had this problem.. D Pardoe
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Preferred solution: Sort it out

Briggette Gtd
map-marker Derby, Derby

Tea bag quality

PG Tips - Tea bag quality
Bags leaking tea particles everywhere in at least 2 large boxes I have had . Some bags hardly any tea leaves in them too. I am having to shake them over the sink before I place them in the cups. So frustrating!
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Anonymous
map-marker Harlow, Essex

To make a complaint bags split loads of them

These new bags are not good alot of them spilt ive had 2 large boxes of 240 bags. And I probably got half of less that wasn't split. You said you would refund me of 4.99 a box. The way you sent 1 of the refunds didn't work. So now I'm out of pocket of 10.00. I don't think I'll ever use them again ask I don't think I got helped with my query. So I'm still not happy at all
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Tenzin Upi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because the quality was not good ,

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I have been using PG tea bags for many years the last lot I have bought the bag keeps bursting open you don't know this till you start drinking the tea then you end up with a mouthful of tealeaves this Is not pleasant.the batch number Is . L22184D13200:11 my name Is julie douglas from st helens merseyside
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Preferred solution: Full refund

Coye Zkl

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Verified Reviewer
| map-marker Harpenden, Hertfordshire

Faulty teabags

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Phoned up to complain about box of faulty tea bags My complaint was dealt with swiftly by a very pleasant lady Refund on its way, thank you
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Michael A Hkd

Can we get a replacement?

My wife and I have been using PG Tips Tea for 15 years. We buy the 1100 count bag as needed. The last bag we bought, had an issue with bags breaking. Many cups of tea were ruined by bags opening while steeping.
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