Dear Sir/madam I have been loyal fan for your company since 2015. And I am writing today to complain the poor service of the Agent for Peugeot in Jordan Amman (Abu Khader) . Well I bought my car in March 2015 and they told me I have a Manufacturer's warranty for 5 years and 7 years for the engine. But I had big problems with the car during this period, but the previous agent was more cooperative, as I suffered from a strange sound in the engine during the 5 years and the engine was replaced previously, but the problem of the engine came back again before the warranty of my car expired. although I know that the warranty for the engine is 7 years, which includes everything. This is what I was told when I bought the car. And the agency is stalling in solving the problem and wants me to pay the repair costs. Which It is not my problem to move the agent from one to one, Although knowing that the warranty for the engine is 7 years. My reason for owning a Peugeot car was that it is a beautiful car with a great and wonderful extras but recently I regrette owning this car since that the dealer's treatment was very bad and because the car had many problems. I look forward to your immediate reply and a resolution to my problem. I will wait until the end of next week please contact me by phone at 00962 7* *** 22 15 during business hours. Thank you for your assistance. Yours faithfully, Boraq Al Tal
Amman, Amman Governorate
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