Resolved
Apsilah M

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Resolved: Took money but never sent product

Updated by user Aug 17, 2023

Company resolved the issue.

Updated by user Aug 17, 2023

Happily PetUV contacted me, apologized, and sent the product. They even threw in extras as an apology

Original review Jul 18, 2023
I bought a dog bathtub that they had on sale. They advertised free shipping which made the tub slightly cheaper than the sale price offered elsewhere. They sent an email immediately confirming the order and indicating they needed further information to ship. But they dont answer the phone or emails, their website is still up but says sold out on all products. And they have been selling the same item at a higher price on Amazon and now eBay
View full review
Loss:
$1500
Cons:
  • Everything took my money and provided nothing

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid at all costs!