Pets Warehouse Reviews

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Pets Warehouse - They would not honor a 60% off coupon that the employees told me that I had a have printed,,
Pets Warehouse - They would not honor a 60% off coupon that the employees told me that I had a have printed,,
I had to go out of the store go find a UPS store so I could have this coupon printed out which cost me five dollars, and I brought it back to the pet warehouse in shirley ny,And the girls decided they didnt want to give me the 60% off, they called their boss he talk to...
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ID
#2970525 Review #2970525 is a subjective opinion of poster.
Loss
$55
Preferred solution
Let the company propose a solution

Delivery incomplete- missing additional items CCOUNT NOT CREDITED as specified in your email

No one answers on the phone line that handles on-line orders. I received a delivery, and ordered items were not included in the delivery. My account was not credited for missing items. Your company will be reported to Deptartment of Consumer Affairs.

User's recommendation: DO NOT PLACE ON LINE ORDERS.

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ID
#2869068 Review #2869068 is a subjective opinion of poster.
Cons
  • All
Loss
$55
Preferred solution
Full refund
New Reviewer

Online orders are not fulfilled

I placed an order via website on August 13th it was August 31 and the order still wasn't shipped. They claimed FedEx never picked up the packages. I had no other choice but to cancel the order. Do not order from the website, you will never get your order. Horrible online service!!

User's recommendation: horrible online service.

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ID
#2828649 Review #2828649 is a subjective opinion of poster.
Location
Queens, New York

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Verified Reviewer
New Reviewer

I received the completely wrong order

I received the completely wrong order,3 days ago from this company and received a phone call saying that they knew about their mistakes. Haven't heard anything back yet about my products
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ID
#2720205 Review #2720205 is a subjective opinion of poster.
New Reviewer

Terrible customer service

I did not receive all items in my order even though email confirmation said all items were delivered

User's recommendation: use another online service.

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ID
#2511861 Review #2511861 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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