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1.0
I've sent two emails and left a phone message about a product I'd like to order and haven't gotten a response yet.
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#3717095 Review #3717095 is a subjective opinion of poster.
Location
Cleveland, Ohio
Cons
  • Communication
Preferred solution
I'd like thei for to order my product

Back order item that I was charged for

I ordered cat food . I was charged for the cat food before it shipped, then received a back order notice. I am not upset and thought I was on your private website. Just trying to get in touch someone
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#3372379 Review #3372379 is a subjective opinion of poster.
Location
Phenix City, Alabama
New Reviewer

They would not honor a 60% off coupon that the employees told me that I had a have printed,,

1.4
Pets Warehouse - They would not honor a 60% off coupon that the employees told me that I had a have printed,,
Pets Warehouse - They would not honor a 60% off coupon that the employees told me that I had a have printed,,
I had to go out of the store go find a UPS store so I could have this coupon printed out which cost me five dollars, and I brought it back to the pet warehouse in shirley ny,And the girls decided they didnt want to give me the 60% off, they called their boss he talk to me on the phone and asked me what I was buying, when I told him dog food he refused to let me use my 60% Off coupon, The two girls working in the store was very rude, I dont like going to the store but I had no choice today. But I will never go back never ever, and many of my family members will not go back. So its false advertisement on your petwarehouse.com coupon site,I will be calling BBB, am I putting this on yelp,

User's recommendation: Never.

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#2970525 Review #2970525 is a subjective opinion of poster.
Loss
$55
Preferred solution
Let the company propose a solution

Delivery incomplete- missing additional items CCOUNT NOT CREDITED as specified in your email

1.0
No one answers on the phone line that handles on-line orders. I received a delivery, and ordered items were not included in the delivery. My account was not credited for missing items. Your company will be reported to Deptartment of Consumer Affairs.

User's recommendation: DO NOT PLACE ON LINE ORDERS.

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#2869068 Review #2869068 is a subjective opinion of poster.
Cons
  • All
Loss
$55
Preferred solution
Full refund
New Reviewer

Online orders are not fulfilled

1.0