
Unclaimed
Pets Warehouse Reviews
136
CLAIMED LOSSES
8
TOTAL REVIEWS
1
ISSUE RESOLVED
Pets Warehouse Reviews
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Verified Reviewer New ReviewerFrame
I've sent two emails and left a phone message about a product I'd like to order and haven't gotten a response yet.
ID
Location
Cleveland, Ohio
Cons
- Communication
Preferred solution
I'd like thei for to order my product
Back order item that I was charged for
I ordered cat food . I was charged for the cat food before it shipped, then received a back order notice. I am not upset and thought I was on your private website. Just trying to get in touch someone
ID
Location
Phenix City, Alabama
New Reviewer
They would not honor a 60% off coupon that the employees told me that I had a have printed,,
I had to go out of the store go find a UPS store so I could have this coupon printed out which cost me five dollars, and I brought it back to the pet warehouse in shirley ny,And the girls decided they didnt want to give me the 60% off, they called their boss he talk to me on the phone and asked me what I was buying, when I told him dog food he refused to let me use my 60% Off coupon, The two girls working in the store was very rude, I dont like going to the store but I had no choice today. But I will never go back never ever, and many of my family members will not go back. So its false advertisement on your petwarehouse.com coupon site,I will be calling BBB, am I putting this on yelp,
User's recommendation: Never.
ID
Loss
$55
Preferred solution
Let the company propose a solution
Delivery incomplete- missing additional items CCOUNT NOT CREDITED as specified in your email
No one answers on the phone line that handles on-line orders. I received a delivery, and ordered items were not included in the delivery. My account was not credited for missing items. Your company will be reported to Deptartment of Consumer Affairs.
User's recommendation: DO NOT PLACE ON LINE ORDERS.
ID
Cons
- All
Loss
$55
Preferred solution
Full refund
New Reviewer