Reimbursement Payment

The company said they would reimburse you but never has. They said they sent the money, but never did!

User's recommendation: Don't signup with them.

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ID
#3661153 Review #3661153 is a subjective opinion of poster.
Location
Newport News, Virginia

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Verified Reviewer
New Reviewer

I have to cancel my insurance

I accidentally purchased pets best when I had it from another company . I dont need 2 .so need to cancel pets best. Also with the economy so expensive I can't pay for 2. Please cancel. Thank you! Margaret Rosas pet insurance is good to have!
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ID
#3504568 Review #3504568 is a subjective opinion of poster.
Location
Kanab, Utah
Preferred solution
Full refund
New Reviewer

Claims Denied blaming pre-existing conditions

This is the WORST pet insurance company. STAY AWAY from them. Every single claim has been a nightmare. They blame everything on pre-existing condition clause even when your veterinary has written a letter to state the injury is unrelated. I have 4 pending claims denied. They deny in whole if they think it's related to a preexisting condition. My pet was seen in one appointment for two different issues. Instead of paying for what WAS and SHOULD be covered they claimed all of it as a preexisting condition. I'm suing. Their practices are bad faith insurance.

User's recommendation: You are better off saving your premiums and putting it in a savings account.

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ID
#3467664 Review #3467664 is a subjective opinion of poster.
Cons
  • Bad faith insurance
  • Denial of valid claims
  • Poor service
Loss
$700
Preferred solution
Deliver product or service ordered
New Reviewer

Just started my policy

Verification of the no deductible clause for routine visits like vaccines and microchips. Annual vaccination as well

User's recommendation: So far so good.

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ID
#3417474 Review #3417474 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Never subcribed, purchased. Demand refund for being charged 37.97 twice.

I have money deducted from my account without authorization. Demand refund. Why have I been charged for something I don't need? Provide me with explanation for this and a full refund. I cannot explain this further without being belligerent. All I am asking is for a refund for two charges within 2days and a chance to not be bothered by having to put in 100 symbols in order to have my message and explanation delivered. My Name is Robert Spoon Phone Number is 817 655 **** Email is either rob3spoon@***.com or beto3spoon@***.com Last 4 digits of my CC # is 5085 Contact me as soon as possible.
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ID
#3158621 Review #3158621 is a subjective opinion of poster.
Location
Leander, Texas
Pros
  • Unknown
Cons
  • Will never approve a claim
  • Steling money by false representation
Loss
$75
Preferred solution
Full refund
New Reviewer

Never subcribed, purchased. Demand refund for being charged 37.97 twice.