Manufacturer: Petplan Category: Claims Clear all filters (5 of 5 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
If you believe Pet Plan's on site advertising, they would have you believe they save pet owners hundreds of thousands of dollars.DON'T BELIEVE IT! They have a well established system where as every time you call them to get an update on a claim, their patented answer is "We are waiting for more paperwork from the Veterinarian." Our ACD became ill almost over night. She was totally listless, would not eat and just laid in her dog house covered...
Read more
Dutchman

Dutchman This issue has been resolved.

1.6
I didn't like
  • Do not remburse on valid claims
#971914
AVOID this unscrupulous company.They will ask for years of records so they can claim everything is pre-exisiting. DO NOT WASTE UR $$ save it for your pets emergencies bc this company will not ever pay anything. They will request enough paper work to ensure they can avoid paying you. COMPLETE SHAM and I implore everyone to go to Better Business Bureau to file their grievances so no one else gets scammed like we all apparently have been. I had...
Read more
1.0
I didn't like
  • Denials
  • Demands for tons of paper work
  • Refusal to cover costs
#952719
First of all let me express my total dissatisfaction with Petplan. To date I have paid $355.40 (they just took out another $59.69), for nothing. The first time my pet needs vet care, they denied the claim because they say it’s an existing condition. With all due respect, why the *** did they request a 2-year history of my pet, before I signed up with their company. Didn’t anyone read the report? As a consumer I have been unfairly treated by...
Read more

Petplan Pet Policy Claim Review

#914893
1.0
First claim been taking months smallest claim ever and getting the biggest run around WTF
Comment
Show

Resolved

Got ins. in 2014. Diagnosed with Congestive Heart Failure (CHF) 6/16. Not covered says Pre-Existing. Dog had heart murmur in 2014 so anything with the word ''heart'' in it will be denied. I wanted to send med. records prior to getting ins. but they refused saying only when a claim is made do they need the records. Had I known they would not cover this condition that she was diagnosed with I would not have gotten insurance. I've read others who...
Read more
1.0
I liked
  • Nithing
I didn't like
  • Denials
  • Refuse to cover
#889347