Petmate
Petmate Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Petmate has a 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied; recent feedback emphasizes lack of response and poor customer service.
Key Takeaways for Future Customers
- Read Petmate reviews carefully and expect difficulty reaching support for replacements or issues.
- Be cautious about discounts and special offers since customers report high price level and limited help.
Negative Feedback / Risk Areas
- Repeated Petmate customer complaints about unresponsive customer service via phone, email, and chat.
- Problems obtaining replacements and concerns about refunds or billing resolution delays.
Positive Feedback
There are positive reviews online, but recent customers found little practical support when products needed service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Petmate has a 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied; recent feedback emphasizes lack of response and poor customer service.
Key Takeaways for Future Customers
- Read Petmate reviews carefully and expect difficulty reaching support for replacements or issues.
- Be cautious about discounts and special offers since customers report high price level and limited help.
Negative Feedback / Risk Areas
- Repeated Petmate customer complaints about unresponsive customer service via phone, email, and chat.
- Problems obtaining replacements and concerns about refunds or billing resolution delays.
Positive Feedback
There are positive reviews online, but recent customers found little practical support when products needed service.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingman, Arizona
Replacement door
- - Tried calling, emailing, and texting for a replacement door; no one responded.
- - No customer service response was received.
Tried calling, emailing, and texting to get a replacement door for my Petmate Taxi without anyone returning any type of response. I read all positive reviews, but I couldn't even get a person or any kind of response! Just don't expect any customer service!
Preferred solution: A replacement door for my Petmate Taxi
User's recommendation: DON’T expect any customer service if something breaks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingman, Arizona
Inadequate customer service
Sir/Ma'am, Ive been unable to reach company by chat, emails, or customer service number! Not what I expected from this company after reading POSITIVE reviews.
- Bad customer service
Preferred solution: A replacement door.
User's recommendation: Don’t buy if you expect customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRegarding something that you carry but can’t very unresponsive really don’t appreciate it probably I’ll look somewhere else to do business find easily on your website
I have better things to do than spend time just message you taken to another message to leave another message. This is ***
Preferred solution: Double ended check it. It has a ball launcher on each end of it and it’s 22 inches long called a duo. I was directed to you directly, but apparently you don’t want to do business.
User's recommendation: Buy from somebody else they don’t answer they don’t respond not helpful
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