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Petlink

Petlink

www.petlink.net
What is your customer experience with Petlink?

Petlink Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Petlink has 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't Purchase".

  • Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.

Anonymous
map-marker Marshall, Virginia

Defective Product / Difficulty With Return and Refund

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I purchased three trackers. One never worked, would not charge from day one.

I notified PetLink immediately and asked for a refund. I was told a return pick up would be arranged. I was pretty much ignored. Didn't hear back after 3 emails so I disputed the charge with my credit card.

Then I get an email with an apology and a return label for me to print off. I told them the nearest shipper was 45 mins away and asked for the pick up. Ignored again. So now they have my purchase money, and expect me to drive 1 1/2 hrs to return something that was broken to begin with, and loose the time from work, and pay for the costs of gas.

PETLINK DOES NOT CARE ABOUT ME AS A CUSTOMER AND WHAT IS IN MY CONVIENENCE. THEY ONLY CARE ABOUT WHAT IS GOOD FOR THEM.

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User's recommendation: Don't Purchase

Anonymous
map-marker Reno, Nevada

No internet for member log in

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The issue was evidently resolved, and there have been no problems since. Thank you for your excellent customer service.

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