Did not deliver product by expected date
I ordered Petit Fours for a baby shower and because they stated the product would be delivered before the party date I did not upgrade shipping. They changed delivery date once product was shipped to the day after my party. I contacted UPS and they told me that a third party (USPS) was now in charge of my shipment and only the sender could intersept the package. I was willing to upgrade my shipping costs to assure delivery for my party. I contacted Figi's customer service and they said they couldn't do anything other than give me 25% off. My cakes arrived one day after my party and I have no use for 64 cakes!!
Abu Dhabi, Abu Dhabi
Last Christmas (2009) my husband ordered the largest box of Petit Fours available. This year, 2010, I ordered a smaller box as he had passed away. I was very disappointed, the Petit Fours were much smaller and they didn't seem to taste as good. We always passed them out to visitors, our church friends and others stopping by, bu tI was ashamed to get these out because they looked so different, not nearly as big and the taste wasn't what I was used t0. I doubt that I'll be ordering them next year, and I'll miss them.
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