Jeep Parts Customer Service

I purchased a 2016 Jeep Wrangler 4 Door on 4/1/16 from Peterson Stampede Jeep in Nampa Idaho. It only came with a soft top so I ordered and purchased a Hard top for it and I was told it would be in in 3 weeks. We are now at 4 weeks and they have no idea where my top is, even though I have paid for it. I have not received one call from them updating me on the status, but I have called them 5 times now. They now tell me to wait another week and then they will contact Chrysler. The customer service is very poor especially since I just purchased a new vehicle from this dealership.
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ID
#837887 Review #837887 is a subjective opinion of poster.
Location
Boise, Idaho
Service
Peterson Stampede Dodge Chrysler Jeep Ram Customer Care
Reason of review
Order processing issue

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