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Peter Thomas Roth

Peter Thomas Roth Reviews

www.peterthomasroth.com
What is your customer experience with Peter Thomas Roth?

Peter Thomas Roth Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Peter Thomas Roth has a 1.6 star rating from 3 reviews and a 67% unfavorable distribution; consumers report high prices and dissatisfaction with customer service and discounts.

Key Takeaways for Future Customers

  • Check Peter Thomas Roth reviews for recurring notes about order changes and product consistency before buying.
  • Expect limited sample availability and verify return/refund policies when purchasing.

Negative Feedback / Risk Areas

  • Frequent customer complaints about customer service responsiveness and difficulty changing orders or obtaining refunds.
  • Concerns about billing practices when charged for high-priced items without clear support or instructions.

Positive Feedback

Some customers praise helpful staff and recommend original formulas; a few recent recommendations are positive.

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Media from reviews

Peter Thomas Roth - Instant Firm Eye
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order money customer products service instructions answer refund mistake leon
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Elaina C Mqr
map-marker Oklahoma City, Oklahoma

Can’t get my free samples

AI Highlights
  • - They asked for free samples but were told a purchase is required.
  • - They are disappointed with the product and won't buy again.

I asked for free samples, but you have told me I can't get them without a purchase. I feel I shouldn't have to if your products are that good. Personally, I've done this and have been very disappointed in the product, and I will not waste money on something I hate that the company won't back up with samples first.

Yours truly,

Elaina Coe

32 Father Joe Murphy Dr.

Shawnee, Okla 74801

elainamariecoe@***.com

Preferred solution: Samples before buying. I’m sure red of wasting money on a product that’s not backed by company.

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Hessie Izw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Products

Just wanted to know the expiration date on product. Customer stead very nice and helpful. Would definitely recommend it.

User's recommendation: Yes, very nice

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Martin D Jwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mistakes on my order

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I made a mistake with my order. I need help, please.

My name is Martin de Leon, 760-702-****. I ordered too many, and I need a refund, please.

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Kayln Reu

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Verified Reviewer

Couldn’t change my order

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Couldnt change my order Called no answer. No instructions to contact customer service. Very frustrating and improper when charging so much money.

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Anna d Hmv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Instant Firm Eye

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AI Highlights
  • - Customer in Australia, online order, reports packaging/appearance change and no effect; gel stays wet on skin; code on packaging sticker provided.
Peter Thomas Roth - Instant Firm Eye

I am writing to voice my incredible disappointment with the recent tube of Instant Firm Eye gel. I have used this product for years and absolutely love it.

This latest purchase is in a different package and is a clear gel whereas all product past purchases are a cloudy, milky colour gel with a much better feel in application.

Has the formulation changed without notification?

If so, I would like to return the product as it has no effect whatsoever as the original, and stays wet on the skin unlike the original.

I live in Australia and always purchase on line. I have supplied a code which is on a sticker on the packaging if that helps.

Please advise your thoughts.

Loss:
$59

Preferred solution: Full refund

User's recommendation: Buy the original fabulous formula in totally black tube

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