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| map-marker Brisbane, Queensland

Instant Firm Eye

Peter Thomas Roth - Instant Firm Eye
I am writing to voice my incredible disappointment with the recent tube of Instant Firm Eye gel. I have used this product for years and absolutely love it. This latest purchase is in a different package and is a clear gel whereas all product past purchases are a cloudy, milky colour gel with a much better feel in application. Has the formulation changed without notification? If so, I would like to return the product as it has no effect whatsoever as the original, and stays wet on the skin unlike the original. I live in Australia and always purchase on line. I have supplied a code which is on a sticker on the packaging if that helps. Please advise your thoughts.
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Preferred solution: Full refund

User's recommendation: Buy the original fabulous formula in totally black tube