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I just got charged a $50 "annual fee" for using a discount code over a year ago. Never did it say I was signing up for an annual membership, what was included, or that I had to cancel before the renewal date or be charged. When I spoke with customer service they could...
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Do NOT order from these people! First of all, I used a 75% off promo code that I found online (who doesn't Google for promo codes before submitting an order?!) I found one and it worked! I should have known that was too good to be true. My order came to $18 yet my...
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I received a dog carrier for a small dog that I did not order (don't even own a small dog). I called into the phone number on the order and was put on hold and finally disconnected. I tried to fax a letter to the fax number on the order but it was nonoperational. I...
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I didn't like
  • Receiving merchandise i did not order
#988147
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Other Product Review

#762506
1.0
They haven't done anything when I called them again for the 100 time I was hung up on again after waiting an hour
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Metacam Review

#745000
1.3
This company is a total rip off. Stay far away they will bill you no matter if you cancel your scvount or not..
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I'm a costumer for many years and it get more complicated each time they trying to sell more service I don't need and don't let me place order, orribile service, will try others company, competitors are waiting for business can't process the order and you are a pain in...
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#984845
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It's companies like yours that r saving local retailers, so at least thanks for that. You'll think you'll get a good deal at least once with 75% off but NO, there's a $50 "membership fee". Huh? This isn't Costco or BJ's, this is the internet and there are plenty of...
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Greatest company in the world founded by an amazing man aged thousands of dogs and cats makes it possible to keeping older pets some people do not understand why their pets die or how to treat them while they are alive the founder gets it Goldman does not it takes a...
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Was on hold for over 20 minutes with customer service waiting for someone to come on line. Had no valid tracking number for paid for shipment. Was put back on hold again for over 10 minutes. Customer service said they will have to get back to me at their convenience as...
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3.5
I liked
  • Ordering was easy
  • Price
I didn't like
  • Call me back at their convenience
  • No supervisor available
  • Poor customer service
#915795
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My credit card was charged for merchandise I neither requested nor received. I do not now have nor ever did have a standing order for refills with this company yet they evidently kept my credit card information and took it upon themselves to charge me for merchandise...
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Unreliable is an understatement. I ordered medications for my pet. I got a confirmation that the medication shipped. My credit card was charged. A week later, no medication. I contacted them only to find out they could not fill the prescription so they voided the...
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2.2
I liked
  • Price was ok
  • Ordering was easy
I didn't like
  • Poor service
  • Lied and took my money
  • Failure to communicate
#902944
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Contact Petcarerx

Headquarters Address:
PetCareRx.com
52 Merton Ave.
Lynbrook, NY 11563
Phone:
(800) 844-1427
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Companies similar to Petcarerx

I just had the same experience with this company. I called to order front line plus with the 75% off coupon that I was emailed . The coupon said nothing about a membership. I was billed 53.00 and $22.50. For that amount I was billed ,I really paid full price. This...
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1.0
I didn't like
  • Deceptive emails
#875482
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