Tashika Bok
map-marker Winston Salem, North Carolina

Place order

My order will NOT GO THRU-a very simple request -I want to order another blanket that unjust received- I like it so much I want another one.I do not understand what the problem us- have tried reaching customer service and cannot get ahold of them. Please let me order this custom blanket

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Tashika Bok
map-marker Winston Salem, North Carolina

Place order

Trying to order another blanket -tried on line and would not go thru - also tried calling and no one has returned my call! 336-408-****

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Anonymous
map-marker Winston Salem, North Carolina

Place order

i am trying to make an order - want a second custom blanket- no one has called me . would not take my online order. i love my blanket and want a another one!

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Janet B Yjw

Terrible customer service and no items delivered

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Terrible customer service. I ordered two weeks ago and I havent heard anything about my package even being shipped.

Theres no contact info on the site and I am pretty sure this is a scam.

I am going to get my credit card to refund my money and try and get this place shut down. All my Christmas gifts were ruined because of this company.

It is a cute concept but they need a customer service group to at least inform their customers of any delays. They were super quick to charge my card almost two hundred dollars.

This is for order: 138123

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Loss:
$200
Cons:
  • Broken promises
  • No customer service
  • Unanswered emails
Reason of review:
Poor customer service

Preferred solution: Full refund

Pissed C Tpe

STAY AWAY! SCAM!!!

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Placed an order first week of December well in advance for Christmas delivery. Paid extra for Rush Shipping to guarantee arrival by Christmas.

Waited 5 days and no response from Pet Canva. No proof nothing.

Sent an email only to find out it will be 24-36 hours for a response.

It's been well over a week with no response!!! If you look at their Facebook and Instagram pages, there are plenty of pissed off customers who are in the same boat.

Pet Canva has a 100% satisfaction guarantee and has guaranteed Christmas delivery yet here we are less than a week away from Christmas and no one has heard from them.

Pet

Scammers!!!

View full review
Loss:
$100
Cons:
  • Unanswered emails
  • Broken promises
  • No customer service
Reason of review:
Problem with delivery

Preferred solution: Full refund

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