Anonymous
map-marker Jacksonville, Florida
dots
#1102321 
Report Review
Reply as Company

They sold me a puppy with intestinal worms.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0
Pet World sold me a puppy infected with intestinal worms and not even an apology upon confront them with the problem. Buyer beware.
View full review
Reason of review:
Bad quality
Comment
Helpful
Anonymous
map-marker Jacksonville, Florida
dots
#623683 
Report Review
Reply as Company

Pet owners BEWARE!!

Terrible, Sharon the owner called me left message, I called back, and she never called back. Called again and still never called back. When she left message She blamed it on the groomer Rob. Rob was the first guy to cut this dogs hair and did an excellent job. Since this all happened Rob has left Pet World. Doesn't matter who did it, they are her employee, so take responsibility and do the right thing! I wouldn't go back there if they were giving free shots and free 40 lbs of dog food. No respect for the consumer or their pet. Anyone in this situation please send your information to The Florida Attorney General, one, two complaints may not be addresses but many will. We sit back and do not express our wrongs by business', but we work hard for our money and I was always taught to do whatever it is to the best of your ability. If you are wronged file a complaint, it takes only a few minutes!
View full review
Loss:
$1600
Reason of review:
Disfigured my dog!

Preferred solution: Full refund

Comment
Helpful
Anonymous
map-marker Jacksonville, Florida
dots
#599575 
Report Review
Reply as Company

Pet world sells sick puppies

This is the type of store that gives pet stores a bad name. While they do purchase puppies from reputable breeders, the owners Mike and Sharon, do not care about these animals. They sold me a puppy with an outdated health certificate. Their negligence caused the death of my sweet puppy less than 3 weeks after bringing him home, and to add insult to injury they offered me a replacement puppy who was also sick and had to be taken to the vet. Luckily this one was able to be saved. Do not purchase pets from this store. The owners refused to compensate me for the $2k in vet bills I incurred trying to save my little puppy, and they have harassed me with phone calls after I filed a complaint. This is not a store you want to do business with. Either adopt from a shelter, buy from a breeder directly, or shop elsewhere. I hope no other family goes thru the heartache and harassment that we have. #PetWorldSellsSickAnimals gofundme.com/ourtommyboy
View full review
Reason of review:
Warranty issue
Comment
1
1 comment
Guest
dots
#973380 
Report comment

Appauling

Reply
Helpful
Anonymous
map-marker Jacksonville, Florida
dots
#582821 
Report Review
Reply as Company

Pet world denies responsibility for groomers error

Pet world denies responsibility for groomers error
Pet world denies responsibility for groomers error
Pet world denies responsibility for groomers error
I took my dogs in to get groomed. One a long hair dachshund. I asked for him to get a haircut, bathed, toenails trimmed, teeth brushed, anal glands checked. The extras were a separate charge. I discussed how short to cut his hair. The groomer who had cut it before was suppose to cut it again. I picked him up and they shaved a spot on his tail down to the skin, also a spot behind his ear and an are on one of his legs. The hair will never grow back. I called to talk to the owner but she never called back. I called 3 times and she denies that I called. The original groomer did not do it it was some random person. The girl at the counter said she was the manager and she couldn't do anything and she would have the owner call. You can't paste the hair back on but you could of at least called. No integrity!
View full review
Reason of review:
Poor customer service
Comment
2
5 comments
Guest
dots
#987359 
Report comment

IOoooohhh it burns me up when a business exhibits such a gross amount of total incompetence if not intentional damages then antagonizes the consumer about it. It'd be a shame if that business accidentally burned.

Reply
Helpful
Guest
dots
#975094 
Report comment

It's a shame what our little ones have to go through. Says so sad

Reply
Helpful
Guest
dots
#973382 
Report comment

Check the picture above if you need to see what it looks like, what they did! To this day it still looks that way. Would you be happy??

Reply
Helpful
Guest
dots
#973381 
Report comment

To naughty Nancy : get your facts straight lady, the hair will not grow back when it is shaved to their skin, the tailed became infected. I don't spend that kind of money on something, that supposedly a professional should now how to do their job.

Ultimately it is the owners responsibility! Panties can't be in twist when you not wearing them!

Reply
Helpful
Guest
dots
#932710 
Report comment

The fur WILL grow back. Quit getting your panties in a twist over it.

Reply
Helpful
View more comments (4)
Anonymous
map-marker Newport News, Virginia
dots
#314687 
Report Review
Reply as Company

Pet World-Unprofessional to New Customers

The people in this pet shop were very rude to me. My dog was afraid of the groomer and she was not sympathetic to either the dog or me. I felt as if I was treated like a piece of garbage. No one in this store has any amount of professionalism or courtesy. My daughter was in tears by the way she was handling our dog! I would not leave my dog based on the way I was treated by the staff. They maybe cheaper than other groomers BUT you get what you pay for I guess...I just can't pay someone to treat me mean!
View full review
Comment
Helpful
1 comment
Guest
dots
#858688 
Report comment

Wow! I could have written the review and NOT changed a word!!

Very, very rude!!

No air conditioning, dog cages stacked on top of each other with fans only!! Pay the extra 15 bucks for a great place for your dog!

Reply
Helpful

Companies Similar to Pet World

Alsip Nursery reviews and complaints

Alsip Nursery

stars-rating stars-rating stars-rating stars-rating stars-rating
2.9
6 Reviews

“Ordered sod and was told between 9 and 11:00 a.m. on the day agreed upon for delivery. Got a call to...“
Petland reviews and complaints

Petland

stars-rating stars-rating stars-rating stars-rating stars-rating
1.4
293 Reviews

“The rude cashier at your store in Columbus GA on 09/02/23 Demanding me to purchase a cage to return a...“
Freshpet reviews and complaints

Freshpet

stars-rating stars-rating stars-rating stars-rating stars-rating
2.0
404 Reviews

“Well I just left the veterinarian hospital my dog has had all the same symptoms throwing up diarrhea...“
PetCareSupplies reviews and complaints

PetCareSupplies

stars-rating stars-rating stars-rating stars-rating stars-rating
2.4
123 Reviews

“I was in a hurry and ordered my Frontline Plus from this site. Usually I would check it out better, but...“
See more Pet Stores Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article