Bethlehem Jod
map-marker Winnipeg, Manitoba

Staff following me around

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Pet Valu - Staff following me around
Pet Valu - Staff following me around - Image 2

My skin colour is naturally brown and I am middle eastern decent, whenever I have to go to get food for my two cats, the staff keeps following me around the store and always ask me if I need anything, at first I thought maybe they do that with everybody?

Was my initial thought but that wasnt the case, they were only following around people of colour which comes off very racist, they have asked me about 4-5x if I needed anything the moment I walked in, very hostile environment for anyone with a different background.

Also I would like to add, most of the pet value shops I had gone too, most of their staff is predominantly white.

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Loss:
$45
Pros:
  • Are closer to where i live
Cons:
  • Racially targeted and very frustrating to handle
  • Ridiculously expensive prices

Preferred solution: I would like if they would just leave me in peace when I go shopping there, it’s like they rush me to leave it’s really irritating because I don’t get the chance to calculate the price or see the items that they have in stock.

User's recommendation: You can’t be from a different country/race if you are going to pet value you will be harassed.

Norm L Kru

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Verified Reviewer

Dog wash has not been fix since July

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Its been almost 5 months for someone to fix the dog wash at Williams Lake Bosleys. And is still not fixed. The last time it was down it took 8 months to fix. Why does it take so long for you guys to your #^%+ together
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Preferred solution: Get the dog wash fixed in a timely manner

User's recommendation: Phone before you go there so you don’t drive all that way and be disappointed

Nghia Eav

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

In 4 years of going to neighborhood store I have never had such an awful experience by store manager

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Pet Valu - In 4 years of going to neighborhood store I have never had such an awful...
Terrible customer service Of store Manager and witnessed her mistreat staff and was the worse experience in 4 years i wont be going back to that location. Manager was rude, shorty, rolled eyes, refuse dog treats was very unfriendly to dog and her fellow employees. She started to get in a debate with me and even my dog couldnt get out of store quick enough and he loves Bosleys ;well use to) smart border collie wont want to go back
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Preferred solution: Apology

User's recommendation: Don’t deal with manager she needs to be fired no person skills

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