Pest Busters Killed My Plants

At the beginning of the summer, we had Pest Busters, LLC of Vernon Hills, IL (website: come and spray for mosquitos. I would not recommend Pest Busters, LLC. There were a lot of options out there, but we selected them because we received a flyer in the mail and their website stated that there is a 100% satisfaction guarantee. Unfortunately we were extremely displeased with the service that was provided to us, on two fronts: 1) The chemicals that were used damaged a large amount of our native foliage. We have a wooded lot, and starting the day after our property was sprayed, large amounts of our plants started to yellow, and within a week were dead. We now have large dead spots where beautiful natural flowers and plants used to thrive with absolutely no previous problems. 2) Upon reporting the above to Pest Busters, we were met with hostile resistance from the company. They were narrow minded in even considering there could have been wrong doing on their part, providing us with EPA tests, etc stating that there is no way they could have caused this damage even though common sense, pictures, and eye witness evidence of ourselves, neighbors, and family provided alternative facts. Upon requesting a refund, we were told the guarantee only covers getting rid of bugs, and doesn't cover damage to personal property. Here's my honest feedback - there is no way my plants died from anything other than the spray used by Pest Busters. They were alive and healthy before they came and starting dying the day after they left. Pest Busters could have done the right thing and refunded our money and apologized, but instead they were belligerent in the response to our concerns and unwilling to stand behind their guarantee. Buyer beware with these guys - your grass will live, but other plants may not. Its not worth the risk to let them spray your yard, and if you are dissatisfied, be ready to deal with a combative response with little regard for you as a consumer - they already have your money and don't plan on giving it back regardless of the damage they will cause.
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#518081 Review #518081 is a subjective opinion of poster.
Vernon Hills, Illinois

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