
Personalized Planet
1
TOTAL REVIEW
1
ISSUE RESOLVED
Resolved
Cortny Kkw
Resolved: I need personal help from a live breathing person
Updated by user Sep 21, 2023
Company fixed the issue and I have been provided with apology.
Original review Aug 22, 2023
Called to cancel a washing machine policy {51485****) to find out after a 20 minute wait time that to cancel I have to NOW do it i an email. It took 3 times contacting your company just to get a phone number. The person I spoke to was extremely hard to understand but he was very courteous. I will attempt to TRY and furnish all the information you request. What a screwed up company in my opinion you have. I hope I never have to try and do business with you ever again.
User's recommendation: Do not do business with them if possible.
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