Personalized Planet
Personalized Planet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Personalized Planet has a 2.4 star rating based on 1 review; consumers are mostly dissatisfied and recent recommendations say do not do business with them.
Positive Feedback
The lone reviewer found staff courteous and intends to provide requested information despite long hold times, which appears in many Personalized Planet reviews.
Negative Feedback / Risk Areas
- Repeated long phone waits and poor access to a direct phone number reflect common Personalized Planet customer complaints.
- Cancellation process forced to an email after long holds, raising concerns about billing and refunds for subscriptions or policies.
- Poor product diversity and high pricing paired with unclear customer service communication.
Key Takeaways for Future Customers
- Expect low overall satisfaction and consider alternative providers before committing to membership or auto-ship plans.
- Document calls and insist on written confirmation when handling cancellations or billing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Personalized Planet has a 2.4 star rating based on 1 review; consumers are mostly dissatisfied and recent recommendations say do not do business with them.
Positive Feedback
The lone reviewer found staff courteous and intends to provide requested information despite long hold times, which appears in many Personalized Planet reviews.
Negative Feedback / Risk Areas
- Repeated long phone waits and poor access to a direct phone number reflect common Personalized Planet customer complaints.
- Cancellation process forced to an email after long holds, raising concerns about billing and refunds for subscriptions or policies.
- Poor product diversity and high pricing paired with unclear customer service communication.
Key Takeaways for Future Customers
- Expect low overall satisfaction and consider alternative providers before committing to membership or auto-ship plans.
- Document calls and insist on written confirmation when handling cancellations or billing issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: I need personal help from a live breathing person
- - Cancellation now requires an email after a 20-minute wait.
- - Took three calls to get a phone number.
- - Rep was hard to understand but courteous.
Company fixed the issue and I have been provided with apology.
Called to cancel a washing machine policy {51485****) to find out after a 20 minute wait time that to cancel I have to NOW do it i an email. It took 3 times contacting your company just to get a phone number.
The person I spoke to was extremely hard to understand but he was very courteous. I will attempt to TRY and furnish all the information you request.
What a screwed up company in my opinion you have. I hope I never have to try and do business with you ever again.
User's recommendation: Do not do business with them if possible.
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