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I ordered two personalized cups for my granddaughters,they were the year they were born and what had happened that year and the cost of bread,mil,k, ect.. It just so happened Hannah got Kinsees cup and Kinsee got Hannahs cup.The year was 1998 Kinsee was born in...
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Email received: "Up to 30% off and FREE SHIPPING" After entering my information for my order I received a discount on each item and was sent to the payment section. My choices for shipping were standard to upgrade, I selected standard thinking the shipping must be auto...
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2.3
I liked
  • Product seem beautiful on website
I didn't like
  • False prices discounts on website
#970029
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Personal Creations - This is my update
This is my update Since I seem unable to correctly post an update again.... Still no resolution and no contact from the company....no surprise. After much research I finally came across a few names at the Personal Creatons parent company. I am in the process now of ...
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1.0
I didn't like
  • Poor quality product for dollar
  • Zero customer service
  • Company resolution
#920640
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Personal Creations Shipping Service Review

#1001557
1.5
I ordered something that they said would get there in time for Valentine's Day. I chose the extra shipping to get it there in time but they don't tell you until after you pay that they also charge the regular shipping charge on top of it.
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Short Review for October 15, 2016, Pc_description

#937101
Very unhappy with this company I purchased a gift for somoenone as a surprise it came with the wrong name and then when I asked for a refund they said they could do 30% like that was a good deal. so disappointed I will never order from here again I will go locally instead. I will no longer be recommend this site to family and friends either.
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Personal Creations Shipping Service Review

#862719
1.0
I just placed an order and at the very end it never broke down the extra charges to ship the item. Price $24.99, standing shipping $7.99, Care & Handling $3.99, Express Shipping $4.99, total $38.21. What a rip off, don't be fooled, don't order from this company. I'm surprised i'm not paying for the packing tape to box it.
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Personal Creations Account Review

#815705
1.0
I want to close my account and find no where to do it. Tired of being spammed!!
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I have talk to this company twice and also emailed concerning a monogram decal on a salad bowl. I received this as a gift, it was lovely. I washed it out by hand only to find that the monogram was only a decal and slid off. I called the company they cannot, no they...
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Problem 1) Bold Letters: FREE SHIPPING ON ORDERS 49+ Discount taken at end. (There was no fine print....apparently it's somewhere on the bottom of the page according to the supervisor which is tricky in itself) Problem 2) I had a promo code for 20% off which they...
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YOU GUYS HAVE THE WORST CUSTOMER SERVICE. MANAGER'S GIVING FALSE INFORMATION TO CUSTOMERS. ALSO EVERY TIME I HAVE CALLED, I HAVE GOTTEN DIFFERENT ANSWERS WHICH MAKES NO SENSE. PLEASE CLOSE DOWN YOUR COMPANY. PEOPLE SHOULD NOT WASTE THEIR MONEY ON THIS ***. EXTREMELY...
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Do NOT buy from personal creations ! I was charged $23 dollars for shipping and handling. I requested gift boxes and I was told that they could not be added to the order. There were two bracelets that I really wanted to be in a gift box. At ordering, shipping said that...
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Problem 1) Bold Letters: FREE SHIPPING ON ORDERS 49+ Discount taken at end. (There was no fine print....apparently it's somewhere on the bottom of the page according to the supervisor which is tricky in itself) Problem 2) I had a promo code for 20% off which they...
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Anonymous
Anonymous

Same thing happened to me.

#752710
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I tried to order a personalized ornament from this company. When trying to check out their system kept saying my credit card security code was invalid. It did this to 3 of my credit cards, so I decided this site was possibly a scam since I had been buying Christmas...
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Contact Personal Creations

Headquarters Address:
Personal Creations
19W661 101st Street
Lemont, IL 60439
Phone:
(866) 834-7695
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I ordered a personalized picture from Personal Creations. I received an email stating the item had been delivered, however I never received it. I was a bit anxious about calling their customer service line, especially after reading all of the horrible reviews. When...
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