Persona Day Spa Houston, TX Bad Experience
My spray on tan looked okay for a couple of days but was very blotchy in my knees and ankle areas. The technician suggested I buy and use Summers Secret in which I did. She told me to put the lotion on every day to prolong the tan. I broke out in a rash and my legs and arms were extremely blotchy. I took pictures and submitted them to Kim DeMers Director of Operations SunFX America, LLC who recommended this spa to me. I asked her if she thought the spa would at least give me a refund on the product. She said it was up to the salon. I went to the spa & they did offer me a refund but told me there was a restocking fee. I was told that the technician misinformed me about the product, that it was actually a dye. The manager told me my skin just looks like I have a lot freckles. My skin looked horrible. She told me to use a sugar or salt scrub to help get rid of the discoloration and to use a heavy duty cream for the dryness. I ended up trading the Summer's Secret for a jar of expensive sugar scrub (even trade) and was still charged the restocking fee. They should have given me a total refund on the product and the spray on tan service and in addition to that, provided me with free treatment-scrub and moisturizer. They didn't offer me any compensation. It's been two weeks and my skin is looking normal again. I would never go to this spa again.
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