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I have been in contact with the local news media and shared my complaint with a senior investigative reporter. Furthermore, I have inquired about filing a court case against them.
I have filed complaints against them with the Better Business Bureau, the Attorney General of the state of MO., and the Federal Trade Commission.
They still have done nothing for me as well as all the numerous other customers that have complaints about their company.
Preferred solution: I want them to honor the 25 year warranty and repair my deck as well as retreat it!
User's recommendation: Beware of this company and their services!....They have more dissatisfied customers than you can imagine, on numerous consumer websites, and it appears they don't care about their business reputation!
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