Perlego
Perlego Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Perlego has 2.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Huge books.
Cons: Subscription cancel is difficult.Recent recommendations regarding this business are as follows: "Just buy the book its cheaper", "be careful".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Perlego has 2.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Huge books.
Cons: Subscription cancel is difficult.Recent recommendations regarding this business are as follows: "Just buy the book its cheaper", "be careful".
Most users ask Perlego for the refund as a solution to their issues.
Review authors value the most Billing Practices and Location. Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Lakeville, Minnesota
Cannot cancel Subscriptions EVER
Hello I got Perlego so my Daughter could read a book for college she does not need this anymore so I cancelled the account but have been getting billed every month and now since I cancelled the account I am no longer able to access said account to get it to stop. Just buy the book instead you will end up saving money in the long run
User's recommendation: Just buy the book its cheaper
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Canceled monthly subscription
I canceled my monthly subscription last month and perlego is still charging my card. I would like for yall to remove my information and stop charging my card when Im not even using the website anymore. When I canceled it I deleted my account as well so Im not even able to log back in to confirm.
Email that was used on the account was
Génesis.Garcia4@***.utsa.edu
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Request for refund
I've been charged for two months for my Parlego subscription in London even though I cancelled it back in February 2024. I've submitted this issue before, but nobody got back to me. Please cancel my subscription and I want my money to be refunded.
Preferred solution: Full refund
Canceled my subscription but is still charging me
I canceled my subscription last moth and it has now charged me again. I canceled and deleted my account with Perlego so there isnt a way i can log back in to verify what happened.
Im very bothered and would like for yall to remove my card and information.
I am no longer using this website. The email that was used was (Genesis.Garcia4@***.utsa.edu)
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund of fee
i have cancelled my subscription on 19 March 2024 and received an email from Perlego on the same date, but i was still charged 18 USD on 4 April 2024, i want my money to be refunded.
- Huge books
- Subscription cancel is difficult
Preferred solution: Full refund
User's recommendation: be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Subscription was unsuccessful
I have contact my bank to inquire about my recent transaction that was decline they state the transaction was decline due to security alerts it has been resolve it is up to the merchant to reprocess the transaction.
Thanks
Preferred solution: Process a subscription charge
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