New Reviewer

Continue to take money out w/out permission

Like so many of the other readers, Performance Health USA LLC, baits you with the free sample, take your Credit Card number to pay for "shipping" then they charge your card and send you a bogus product to justify the scam. When you try to contact them you can't. Be aware, go to your bank have them block this company from further withdrawals and file a fraud charge against the company to recover your funds. This is a little troubling however you should recover most if not all you have lost. God these people and people like them are real *** you have to be weary of everyone what a shame.
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ID
#140434 Review #140434 is a subjective opinion of poster.
Location
Ashburn, Virginia
Loss
$80

Big Oprah fraud!!

ordered a trial sample which said it was free only pay for shipping which was 4.95. My bank account has since been plundered for almost $300 for this product which I never would have reordered because it does nothing it advertises which is losing weight. I have tried to get in touch with said company to no avail. I will not have to go to bank and put a block on this company or if they don't allow me to, I will have to cancel my checking acct. This product is being sold with Oprah's endorsement. I would like to know if she knows what this company is doing in her name.
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ID
#138728 Review #138728 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

Charged my account without permission and did not receive product.

Performance Health USA is a real scam. I ordered a trail of the Acai Berry deit pills for the cost only for the shipping and handling of $4.95. A week later may bank account was charged $47.50 without my permission and for a product that I did not order. I called the number 888-289-**** and only got a recording to go the the website. When you go the the website www.gohelpnow.com you still can not get any help. I have tried now for two weeks to get in touch with this company. Still no luck.
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1 comment
#40856

They send me a new bottle every month, which I did not order, I only wanted :( the FREE sample and paid the postage. Now I get a bottle each month, and they charge my credit card 70$ every month !!

How do they get away with ripping people off like that !!!!! :( :?

ID
#138651 Review #138651 is a subjective opinion of poster.
Location
Tyler, Texas
New Reviewer

LN Performance Health Fraud

LN Performance Health also took my money from the Acia Berry. You pay the shipping, they send a ten tablet sample, for $1.86 Two weeks later they withdrew $79.76 from my account, two weeks later another $5.86. None of this was authorized, nor anything shipped. The 888 number recording says the waiting time is 30 minutes, and to go to www.gohelpnow.com to cancel, refund or return. It asks for your name and number like they will call you. No call. I've had to change my banking account in order to stop them. Do research.
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3 comments
#44194

I also tried a trial bottle.Now 79.= was taken out of my account.I have called and also left messages two weeks ago.Only have i erecived trial but whats with the $79.I never got nothing but 10 pills.scared to try them now.Due to the fact yu have lied to all of us.Now I'm thinking terriost in the pills?Maybe a crime lab needs these 10 pills to get them tested.All i want is my money back in my account!Nothing more.I am disable live check to check.And crimnals like you start up.Better bussiness already has yur company down.i AM THINKING ON GOING ON TO THE MEDIA WITH THIS.sO MONEY BACK AS SOON AS YOU GET THIS.oR TROUBLE WILL BE COMING YOUR WAY.oR SHOULD i SAY MORE TROUBLE YOUR WAY!sOMEONE NEEDS TO CONTACT ME.yOU HAVE MY #

#42952

We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

#39506

i did not know they were going to take $76.76 out of my account i did not give them permission to do so.All I'm asking is to return me a refund on this.Never recieved no product so why are they charging me.I was not happy with the 10 pills they sent me they gave me an upset stomach so why do I want to continue with this no good product. thank you.

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ID
#137748 Review #137748 is a subjective opinion of poster.
Location
Grand Rapids, Michigan

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