Anonymous
map-marker Kings Mountain, North Carolina

Recieved merchandise this week

Tried to call customer service several times NO ANSWER!!! The reason for my calls is because my order still has not been delivered as of today 3-6-24.. The order was put in last month (February) and says it was shipped on the 2-26-24.
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August M Ltz

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Verified Buyer

My vape never *** came in

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PerfectVape - My vape never *** came in
PerfectVape - My vape never *** came in - Image 2
I waited 2 and a half months for my geekbar dragon melon vape. Couldnt find any source of the JT Shipping company that was handling it. When I looked at my phone to see the deliverys has been out in my mailbox, IT WASNT *** THERE, I want my *** refund now.
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Loss:
$15
Pros:
  • Some service will deliver on time
Cons:
  • Never trust jt regional specialty

Preferred solution: Full refund

Resolved
bethanie M Iui

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Verified Buyer

Resolved: Cancel an order and get my money back on cash. app

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PerfectVape - Cancel an order and get my money back on cash. app
PerfectVape - Cancel an order and get my money back on cash. app - Image 2
Updated by user Dec 15, 2023

Company fixed the issue and I have been provided with full refund.

Original review Dec 15, 2023
I need to cancel my order and get my money back on cash app $bethaniemiller26 please and thank you Happy I would love to get my money back
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Pros:
  • Idk
Cons:
  • Idk

Preferred solution: Full refund

User's recommendation: I need a refund and get it put back on my cash app $bethaniemiller26

Albert K Une

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing shipment

PerfectVape - Missing shipment
PerfectVape - Missing shipment - Image 2
Ordered two Sundays ago and recieved a email stating shipping label was created yet I have not recieved a delivery date
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Cons:
  • No response from customer service

Preferred solution: Deliver product or service ordered

Michael M Ogb

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I placed a order that never recieved

PerfectVape - I placed a order that never recieved
IiU I ordered two vapes back in December 21st and I have not received any vapes or my refund they told me no one was home to sign for it I then told them to just leave it on the porch they shipped my item's back to perfect vape and u have not received any vapes or my refund what do I do u am very upset!
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Loss:
$41
Cons:
  • U will never get your order

Preferred solution: Full refund

User's recommendation: I wouldn't recommend this place to my worst enemy

Michael M Ogb

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Verified Buyer
|

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Verified Reviewer
| map-marker Richmond, California

I placed a order that never recieved

PerfectVape - I placed a order that never recieved
I ordered two vapes back on December 21st they told me that there was no one to sign for my vapes I told them to just leave it on my porch they never did it so they shipped my order back to perfect vape and I have not received my vapes or my refund what do I do I am very pissed!
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Barbara D Aef
map-marker Perry, Michigan

Not a review

Im checking on my order Barbara Davidson I didnt receive confirmation in email it says shipped but I never received confirmation
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bethanie M Iui

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Verified Buyer
| map-marker Slidell, Louisiana

Cancel an order and get my money back on cash app

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PerfectVape - Cancel an order and get my money back on cash app
I want to cancel my order and get my money back on cash app I spent my Christmas money and realized I couldnt spend it yet and I need my money back on my cash app $bethaniemiller26
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User's recommendation: need money back

Andrea B Cnn

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Verified Reviewer

Issues with an order

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I want this order canceled immediately you took the money out om account the next day you lied and said it shipped checked the status on stamps.com and its still processing I'll stick to lost vape for on time shipping!!
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Preferred solution: Full refund

User's recommendation: Go elsewhere

Filip M Bmw

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Verified Reviewer

Scam company

Totally horrible experience with them. Ordered my vapes, first of all the items were shipped literally days after purchase instead of sending them when they were purchased. Second of all, their shipping carrier is pure garbage. You pay shipping fees for that garbage and then good luck receiving it. In my case its several weeks as the items are in transit as if I ordered them from Mars. Ive read som reviews where people were awaiting for months for their delivery. Thus, its pure garbage that is not worth spending a penny on
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Loss:
$44

Preferred solution: Full refund

User's recommendation: Stay away from this business

Anonymous
map-marker Newburyport, Massachusetts

I’ve been waiting for a package from perfect vape for over 3 weeks now.

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So before now I never had an issue with these guys, Ive spent a lot of money with this company and was never disappointed until now. I placed my order on Dec.

12th and still havent received my package. Its supposedly with a shuttle service that has had my package since Dec 27th or not. They cant tell me if they have it or when it might be, WTF!!!

So many things wrong with this picture here, perfect vape says zip until I questioned them then they tell me about not using USPS anymore so Im just highly pissed right now and Im out a couple hundred bucks. Poor me!Like Im not even sure who to be mad at right now honestly.

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User's recommendation: Stay far away

Khai Adz

I placed an order on January 18 and it says my...

I placed an order on January 18 and it says my order shipped my order number is 194**** but when I check the tracking number it says it’s waiting to be picked up by the post office how long does it take for the post office to pick it up it’s been a week I would like my vape I paid for it and you have my money
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Michael M Euv

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Verified Reviewer

I've sent them the ID they requested and asked them to refund my monies but no response yet.They also don't answer the phone number they give to ya,all you get Everytime is a busy signal.???

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They have no problem taking your money but, I I feellike I was robbed,in brood daylight from this Perfect Vape.com.Be as your name states or maybe you should have called yourself NON PERFECT VAPE!!! LOL
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Loss:
$24
Cons:
  • Are the cons

Preferred solution: Full refund

User's recommendation: Shop another vape site

Daniel G Qmh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albemarle, North Carolina

Non delivery of order/slow no service

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PerfectVape - Non delivery of order/slow no service

My first order with this company took almost a month to fulfil. It was marked shipped when in fact, it was not.

Upon contacting customer service to inquire why my shipped product (without tracking number) never arrived they said they wanted a copy of my ID. They did not request it until I asked about it and after they marked my product shipped.

I did eventually get that product.

I made another order that as of this writing (and pushing a month again) has not arrived. I did however receive the wrong order. The company insists that I ship them back the incorrect product BEFORE they send the correct product.

Given that this company has not been even close to reliable at any point I refused stating I would ship the product back AFTER they fulfilled my original order. They refused and have since become silent.

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User's recommendation: Avoid

Anonymous
map-marker New York, New York

My order already almost 3 week still not arrived

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first time i buy vape from here and than almost 3 week my order still not arrived and my tracking number i cant find from fedex or ups or usps
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Todd H Qnw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stole my money, never delivered, won't refund or respond to emails.

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they use some obscure shipping company that can't be contacted, took forever to ship, supposedly, but it never came. provided no tracking. at all tilll I emailed repeatedly. they told ME to contact the shipping company... who has no contact info. now ignore all my emails and won't refund. criminals.
View full review
Loss:
$181
Cons:
  • Stole my money delivered nothing

Preferred solution: Full refund

User's recommendation: stay awa

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