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PerfectLens

PerfectLens

www.perfectlens.ca
What is your customer experience with PerfectLens?

PerfectLens Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

PerfectLens has a 1.5 star rating from 1 review and consumers are mostly dissatisfied; recent advice: "Stay away and do not give your visa info".

Positive Feedback

No positive aspects noted in the available review; customers report poor customer service and limited product diversity despite high price.

Negative Feedback / Risk Areas

  • Recurring complaint about unclear billing and hidden shipping or administrative fees affecting card charges.
  • One review flags serious trust issues and advises against providing Visa or PayPal details.
  • Reports indicate unsatisfactory customer service when seeking billing clarity.

Key Takeaways for Future Customers

  • Check PerfectLens reviews and exercise caution before entering payment details.
  • Confirm total cost and refund policies in writing to avoid unexpected charges.
  • Avoid auto-ship or subscription options until billing transparency and support improve.
View full overview ›

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Lenora Siftwood

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Verified Reviewer

TOTALLY DISHONEST BILLING - contact lense sales on-line

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Unclear shipping and admin fees, not disclosed.
  • - A $49 order was billed close to $100.
  • - Help line provides no clear billing information.

This on-line contact lense seller:

PERFECTENS.CA

THIS COMPANY IS totally robbing people through their corrupt billing practices. I have reported them to the Canadian Consumer and Corporate affairs office.They do NOT display clear 'shipping' or 'administrative' fees to those trying to order their product.

Their website is dishonest and misleading.

My elderly parent was billed almost $100 for a $49 order on the visa.... for a 2 ounce package...

They do not even clearly communicate these extra costs.

I even phoned their so-called help line and got no clear billing info.

DO NOT TRUST THEM WITH YOUR VISA CARD OR PAYPAL INFO

hope they are shut down soon and they are scam artist and crooks

perfectlens.ca

Loss:
$300
Cons:
  • Corrupt crooks
  • Dishonest and abuse visa info

Preferred solution: Consumer affairs and BBB will be handling it

User's recommendation: Stay away and do not give your visa info

View full review
1 comment
Guest

Thanks for the heads up.

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