We all know that the absence of any articulated principle and silence only supports the principle that's needed to remedy the general ills that lie beneath. Given such reality, it is not surprising that there are those in fact will arguer about this issue. It does not require a PH. D. to question what is and still are common sense. To the vast majority in this county we all know that one plus one in basic arithmetic equals two. Therefore, how can any business not know the basic elements in communication. Failure to communicate and less to respond are the norms for Perfect Teeth at 2223 S. Pkwy Denver, CO and Sun Life Assurant Dental. They have designed fundamental principles and mechanisms that sets precedent for abuse of the system. As a member of one of the largest federal employee union Assurant Dental has been a long contractor for members. One common assumption is that there are strength in numbers. This perspective does not exist with neither party. On December 9, 2020, I visited Perfect Teeth for some overdue dental care due to the COVID-19 backlog for patients waiting. This is the same location I left in Fiscal Year 2011 due to gross unspeakable professionalism. I mistakley decided to return to the location when I was informed it was UNDER NEW MANAGEMENT according to the officer manager. Nothing worse than buying a banner and advertising UNDER NEW MANAGEMENT when you still have no accountability to the public besides $$$ financial gain. Prior to leaving the dental office I was specially told that they would contact Assurant for the cost of treatment. To date, there has been a blame game and a gross complete failure to obtain the information. Every time I called the office at Monaco Pkwy., I was a given a different answer and told the insurance company has not provided the information. The insurance company informed me twice that the office has completely lied about providing the information. A reasonable time lapsed before contacting both parties again. However, on January 14, 2021, an individual at Sun Life named Shakeria informed me that the dentist office submitted a claim with a dentist that are not in the network. The Sun Life Dental Provider Directoary specially list all eligible dentist and offices was sent to me on October 21, 2020. Both parties implications are clear and a strong indicator you are fair game as well. Rod Stewart said it simple Wish I knew what I know now in his song Ooh-La-La.
User's recommendation: DO NOT GO TO THIS DENTAL OFFICE.