Perfect Tax and Finance

Company takes money every month and money for lot of their service in advance. Once the money is with them nothing happens.

Thier tax filling system is worst, you only get queries from IRS. They forget to file lot of needed tax forms and as a customer you have to suffer.

You keep calling them and no one responds. Iam fed up with them and trying to get my money back. Every time you stop by thier office, no one is their on time.

Instead of trying to solve the issue, they ask more money, false promises and literally no service.

Not sure how is this company even in service. Law should be filled against such fraud company.

Stay away from PerfectTax filing services company in DFW area. This company advertises a lot on the local FM radio to attract mostly south asian population. I went there after listening to the advertisement on radio show. The initial contact person took all the details and asked me to pay the amount in full. I resisted and paid only 50% but later they called me back and took the rest of the money as well before even starting the work. (They assign it to some Accountant in team) I submitted all the requested documents to the online portal and as suggested waited for about 2 weeks. I didnt get any calls or email from them or asking for more information or progress on the case.

After sending emails few times the accountant replied back saying it will be ready in a week. but that didnt happen and I went there in person this time and he printed out a draft copy of the taxes. It was a just plain taxes nothing out of box or new which they claim on radio. And when i reviewed there were several mistakes done on the taxes. I did a second review with a different tax firm and they could file on the same day and reduced my taxes as well. The due date of April15 was approaching and after sending several emails I dont get any reply back from these folks. And I met the director along with accountant after the due date of April 15 and asked for refund of money as they couldnt file it on time. The lady refused to give any sought of refund claiming that they prepared the draft and that took them time. I asked her to give atleast partial refund and again she refused and also the prices they quote are very high over 200% than the other tax firm.

Overall this company has zero customer service experience and never reply to any emails (leave alone getting them on hold over phone) PLEASE check references properly before going to this firm. My personal experience is very bad and I would rate them a F.

Thanks,

In 2013 I got letter from the IRS about my 2010 Taxes saying I have to pay more taxes and penalties because perfect tax has messed up my tax return so much. I absolutely hate Mahesh , Sam and their team. When you try to contact over the phone which they never answer and voice mail is full. If you leave message with front desk which they never call back. I hate---------------------------------------------- so much.

Incorporation fees: Basic charges of $170 for including Incorporation, EIN and Entity Classification (It is much lower compared fees charged by several websites and far better in view of personalized Articles and Capital clauses). Government fee is $308. Corporate Kit which is optional is $80.

They want to charge all this fees.

I signed a contract with Mahesh Thakkar, CPA, Dallas, Texas late last year. He demanded that I pay all the money (about $4500) in advance which I did. That was a huge mistake on my part. In order to get any work done, I had to repeatedly keep calling them, yelling and screaming at them. Since it was Tax time, I had little choice but to try and file my taxes and finish 2010 accounting part and try to move on. With a terrible eperience with their sevices and spending countless hours of dealing with them over the phone, I told them that I do not want to work with them and they need to return $531 which was supposed to be for bookkeeping services for January 2011 onwards which they have never performed.

But they are flat out refusing to refund that money. Not only that, but I signed a 3 year contract for Tax planning services ($2500 per year). I already paid $2500 for 2010. Now they are claiming that I owe them $5000 for 2011 and 2012 per the contract even though no services have been provided. I have recived collection calls from them demanding that I pay for bookkeeping services for 2011 even though no work has been performed.

Mahesh Thakkar's office is demanding money for which services have not been provided. I am pretty sure that is considered illegal.