Donna J Qpe

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Verified Reviewer
| map-marker Lansdale, Pennsylvania

Return Receipt

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Per your text I returned one opened bottle plus two unopened bottles of Vive Biotics RMA: 050606. The reason for the return is due to adverse affects from taking the serum. I became nauseous and broke out in hives. I returned the parcel via UPS on June 8th and it was due to arrive in 3 to 5 business days. I would like my credit card to be credited the full amount of $149 once you receive the product.
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Preferred solution: Full refund


I am sorry you felt the need to post on a complaint website instead of directing this inquiry straight to our company during our business hours of Monday-Friday 9 am-3 pm EST. We have made things very simple for you and would appreciate the same courtesy extended to us.

Your order has not been processed back to our warehouse as of this time. They have not processed returns yet for today 6-15-2022 so we will keep our eyes open. Just note as stated in the return email you received with your return instructions, as well as, on our guarantee listed on our website, your receipt page, your packing slip, and any email correspondence you have with us here at Perfect Origins. It usually takes a week to process your package and could take up to another 10-14 business days (excluding holidays and weekends) for your refund to be processed.

Please allow an additional 3-5 business days for a bank (debit card) or credit card company to refund your card or bank account (debit card). https://***/our-guarantee/ As you yourself stated. You sent your product back on 6/8/2022.

You were provided return instructions via email on 6/6/2022 we appreciate you making the effort to send the product back right away. At this time if you would like to provide us with tracking information we would appreciate any effort you can do to help us get your refund process started.

reply icon Replying to comment of PerfectOrigins

I regret that you received this text from pissed customer. I have no idea how or when they received this notification, but I did not send this nor am I a pissed customer.

The product simply did not agree with me and I know that’s not your fault at all.

I apologize for this and I am not at all upset with your company. Again I don’t know how they got involved and will let them know I am not at all happy that they got involved in something that had nothing to do with them.

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Keaton Law

Perfect Origins - Lept Balance And Lean Formula Review

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They shipped me two bottles We want to return them They wont let me return them They wont give me a refund We have two un open bottles at 94.00 each
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Reason of review:
Return, Exchange or Cancellation Policy
1 comment

Hello, My name Is Michelle the customer service manager of Perfect origins. Would you be able to provide me with an order ID or a name to look at your account?

We have a 60-day money back guarantee on all our supplements. As long as you follow the guidelines to the guarantee you would be eligible for a refund.

I would love to help you further Please reach out to us at Support@***.com. or 1-80*-***-**** Monday- Friday from 9am-6pm est.

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