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Perfect Game USA

Perfect Game USA Reviews

www.perfectgame.org
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Perfect Game USA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Perfect Game USA has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied with orders and support.

Positive Feedback

No positive feedback appears in the available reviews and recent recommendations warn against ordering from Perfect Game Apparel.

Negative Feedback / Risk Areas

  • Reports of missing shipping info and long delays, cited in Perfect Game customer complaints.
  • Customers describe unresponsive or AI-generated replies and poor customer service contact.
  • Inability to cancel orders and being charged for returns or unclear billing for returns.
  • Confusion over returns and refunds policies, including unexpected return costs for items costing $72.

Key Takeaways for Future Customers

  • Check Perfect Game USA reviews before ordering and confirm shipping timelines.
  • Verify the returns and refunds policy and who pays return shipping prior to purchase.
  • Expect limited live support and plan accordingly if the item is time-sensitive.
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Anonymous
map-marker Lafayette, Tennessee

Worst customer service ever!!!!

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AI Highlights
  • - Order placed Dec 11, 2025; no shipment yet.
  • - Status shows waiting for details; AI replies.
  • - Cancellation unavailable; return after delivery with fees.

Ordered a Christmas gift on Dec. 11, 2025.

Still havent received and no shipping info has been added. Only says waiting for details. Tried to contact but only get AI generated replies.

I tried to cancel the order but only got a reply saying they could not cancel but I can return it when I get it, which they charge for. Unable to get in contact with live person.

User's recommendation: Do not order from Perfect Game Apparel!

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Anna T Qre

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

RETURN

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AI Highlights
  • - I've emailed Perfect Game four times with no reply.
  • - Need return instructions for a $72 sweatshirt that doesn't fit.

I have sent at least four emails to perfect game and have not received any reply. I am simply trying to return a sweatshirt that is too large for my son that I bought for a Christmas gift.

It states that you do not supply a return label but it also states on your website that customers dont have to pay to send an item back. Please send me a message and let me know how I am supposed to return the sweatshirt for $72 that does not fit my son

User's recommendation: You have to pay for a return which just cost me $20 because the sweatshirt I bought my son for Christmas was too large!

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